Coordinated all aspects of producing a successful event including promoting, pre-race and post-race activities• Race timing management services and event consultation for walks, runs, or multi-sport events• Process and manage online and race-day registrations• Ensure superior customer service and communication to sponsors, directors, participants, andorganizations• Collaborated with race day team to create an event atmosphere that maximizes the experience ofparticipants• Promptly assembled race day results and delivered in timely fashion• Knowledgeable of implementation of highly technical Chronotrack timing system

• Answered phones and transfer calls to the appropriate employees. • Handled questions about the business or offered brochures with business information. • Maintained a pleasant appearance of the reception area. • Ensured that the Reception areas were kept in a neat and tidy fashion. • Ensured that all clients were greeted in a prompt and professional manner. • Communicated at all times clearly and in a pleasant manner. • Arranged financing and reviewed required documents to determine approval/ rejection. • Verified customer financial information including income information and credit scores.

· Responsible for security when opening and closing of the salon.· Listened to client needs and directed them in a fashion to best accomplish their goals· Developed new clients while maintaining and fostering growth with existing clients to maximize revenue generation· Consistently meeting daily, weekly and monthly sales goals· Effectively used internal communication to increase team participation· Generated point of sale reports – daily and monthly· Analyze daily sales and expense information and perform financial analysis to maximize sales and net profits· Maintain stability and reputation of store by complying with all legal requirements· Counseled clients on safe tanning methods· Provided top notch customer service while maintaining the company’s protocols and policies

· Routinely met and exceeded sales goals as a result of exceptional customer service and creating a pleasurable customer experience.· Established trust with clients by adding value with expert industry and merchandise knowledge.· Generated and increased sales through weekly phone calls to account base of clients proactively alerting them of promotions and updates.· Commended for building strong rapport with customers by strong evaluation of their needs and clearly explaining products and services.· Actively participated in events related to the health and fitness industry· Managed receiving of shipments from vendors and organized merchandise to measure inventory turnover.· Merchandised sales floor and displays to maximize visual exposure of inventory and highlighting promotional items to increase store revenue.· Managed cash registers and Point of Sale systems· Coached and coordinated running and fitness programs and events· Monitored sales records and projections. Evaluated stock inventory and reordered product when necessary