Holly Pedersen

Holly Pedersen Email and Phone Number

Premium Experience Lead for United Cup (Perth and Sydney) and Hobart International @ Tennis Australia
Hobart, TAS, AU
Holly Pedersen's Location
Hobart, Tasmania, Australia, Australia
Holly Pedersen's Contact Details

Holly Pedersen work email

Holly Pedersen personal email

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About Holly Pedersen

Since graduating in 2002 with a Bachelor in Arts and a Bachelor in Commerce at UTAS, Holly has gained 20 years’ of brilliant experience from all edges of the 360-degree marketing spectrum, including 16 years in London (2006-2022) where 7.5 years were with Nectar/Sainsbury’s. Holly was born and raised in nipaluna (Hobart) and spent all the years of her childhood exploring lutruwita (Tasmania). Holly studied at UTAS and was delighted to obtain an exclusive AFA Graduate Traineeship in Sydney with Whybin TBWA. She continued to work in advertising for a decade across a number of agencies, including: Ogilvy (Sydney & London), JWT, Wunderman, LIDA / M&C Saatchi, Kitcatt Norr and CHI / The & Partnership.For the last 16 years, 2006-2022, Holly was based in London and worked as an EMEA Regional Manager for American Express and British Airways, also holding roles as a Project Manager, Client Director, Ecommerce Director, Commercial Director, New Business Director and had significant experience in Loyalty, Customer Lifecycles, Proposition Development and Shopper Marketing.Holly was helping some of the UK’s biggest brands build impactful relationships with their customers. She managed Sainsbury's shopper marketing services, utilising the insights and media expertise to connect the Sainsbury's businesses, FMCG brands and their customers.In 2020, at the height of lockdown, Holly was part of a small team (5ppl) to set up a hub for Small Businesses called Stock Up Small – creating awareness for 700+ small businesses who needed new customers and support during peak lock-downs of COVID. Over the last 3 years, 2020-2023, Holly lead the launch of a Belgian company, Stampix, in the UK and established a team in London.  Holly recently returned home to Hobart in October 2022 with a Danish husband and two daughters (with British accents) who can’t wait to explore all Tasmania has to offer. ***Holly acknowledges the Tasmanian Aboriginal people and their enduring custodianship of lutruwita (Tasmania).Holly honours the uninterrupted care, protection and belonging to these islands and its skies and waterways, before the invasion and colonisation of European settlement. Holly acknowledges the Aboriginal people who continue to care for this country today and pays her respects to their elders, past and present. Holly honours their stories, songs, art, and culture, and their aspirations for the future of their people and these lands.

Holly Pedersen's Current Company Details
Tennis Australia

Tennis Australia

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Premium Experience Lead for United Cup (Perth and Sydney) and Hobart International
Hobart, TAS, AU
Website:
tennis.com.au
Employees:
1611
Holly Pedersen Work Experience Details
  • Tennis Australia
    Premium Experience Lead For United Cup (Perth And Sydney) And Hobart International
    Tennis Australia
    Hobart, Tas, Au
  • Futago
    Client Services Director
    Futago Sep 2022 - Sep 2024
    Hobart, Tasmania, Australia
  • Stampix - Loyalty & Engagement Solutions
    Client Director For The Uk
    Stampix - Loyalty & Engagement Solutions May 2020 - Sep 2024
    London, England, United Kingdom
    Stampix is a martech agency that enables brands to offer free photos to their customers - and then there’s personalised and branded content on the reverse of those photos.It's an exciting time for the team as Stampix have received great recognition through 2020:1. Won a Customer Experience Prize at the 21st Annual World Communication Awards (Jan 2020) 2. ‘Best short-term loyalty campaign’ – awarded by The Loyalty Marketing Magazine (June 2020)3. Won Media Innovator Award for the 'Best Photo Gifting Tech' (Oct 2020)4. 2020 MAD//Fest (Nov 2020) described Stampix as “one of the industry’s most exciting start-ups in personalisation”.Established in 2016, the Founders are third-generation in photo printing and ensure the Stampix platform is reliable and flexible to meet the needs of global brands focusing on personalised emotional rewards. Today, Stampix is printing 1 million photos per month.Stampix already works across a variety of sectors, including telco, energy, banking, retail, beauty & baby. We have activated campaigns for Orange, EDF, Unilever, L’Oreal, Disney Baby, Martini, McCain, Campina and Playmobil, to name a few.With a seamless experience for acquisition and retention comms, Stampix allows brands to engage new audiences and inspire customers through printing tailored messages on their photographs.Stampix specialises in end-to-end delivery from the microsite hosting to data capture, printing, shipment & customer care for millions of photos - those photos become tangible & emotional brand experiences for customers.Our video of the a Martini Acquisition campaign demonstrates the end-to-end process from briefing to execution: https://tinyurl.com/yxw7beccBuild emotional loyalty for your brand with Stampix.https://business.stampix.com/resources/cases/Holly@Stampix.com
  • Ronin Marketing
    Commercial Director
    Ronin Marketing Nov 2019 - May 2020
    Bromley, London, United Kingdom
    After 7+ years working in UK's largest loyalty programme (Nectar) and Sainsbury's shopper marketing agency (i2C) I am excited to bring a wealth of knowledge to RONIN Marketing. RONIN is a creative communications agency. At RONIN we do inspirational work to help our clients solve problems, create personality and find new business opportunities. RONIN understands the art of communication. We appreciate everyone is an individual and communicates differently, and we know how to connect with an audience. Articulating what you want to say, and most importantly, what your customers want to hear is what we are good at – and we make sure all those messages are consistent and effective.
  • Sainsbury'S
    Client Director
    Sainsbury'S Oct 2018 - Nov 2019
    Strand, London
    i2C was a JV between Sainsbury’s & Aimia established in 2012. Since Oct 2018 it has become a business unit of Sainsbury’s and is at the forefront in delivering integrated media plans, customer insights and campaign performance within the FMCG retail market. During my time at i2C we were known for contributing to 6% of Sainsbury's profit.• Client Director across team of nine & highest target within team (>£2m)• May 19 – awarded ‘Love Recognition’ team award for Sainsbury’s Energy launch.• Key Campaigns included launching Lloyds Pharmacy as a trial Nectar partner, establishing Sainsbury’s Energy as a new service, introducing partners to Sainsbury’s marketing channels.• Concession ‘Store in Store’ (SiS) campaigns across Specsavers, Sushi Gourmet & Lloyds Pharmacy and enabling more GM campaigns to drive footfall into Argos SiS.• Managing Produce, MFP & GM categories across i2C comms suite (targeted, store & home)• 100% success on increasing client spend YOY with Sainsbury’s.• 95% success in renewing YOY client contracts for Self Serve (insights tool).
  • Insight To Communication Llp (I2C)
    Online Client Director
    Insight To Communication Llp (I2C) May 2017 - Dec 2018
    London, United Kingdom
    A role created within i2c in May 2017, the position of Online Client Director has allowed me to specialise in activating suppliers on Sainsburys.co.uk. The Online Trade Managers at Sainsbury's were increasingly required to focus on their strategic suppliers with an Online JBP. Following this, new inquiries for Groceries Online (GOL) and new business were directed through me and across all categories. My focus for GOL and the i2C remit of channels allowed for a true omni-channel campaign to be produced and measured.Tasked with growing GOL by 15% YOY, I achieved 98% YOY growth.
  • Nectar Loyalty
    Client Director
    Nectar Loyalty Nov 2013 - Jul 2015
    Strand, London
  • Aimia Inc
    Relationship Manager For Sainsbury'S At Nectar
    Aimia Inc Apr 2012 - Nov 2013
    Strand, London
    Aimia is the company that owns and operates the highly successful Nectar coalition loyalty programme. Nectar launched in September 2002 and has half of UK households collecting from 15 partners. As Relationship Manager for Sainsbury's, I work within the client services team. RESPONSIBILITIES:• To develop and execute strategic marketing and business building plans for the partner to leverage their participation and engagement in our loyalty programme. • To drive value to the partner through the successful delivery of marketing campaigns and promotions.• Lead the delivery of key work streams identified as part of the Nectar / partner Joint Business Plan.• Work closely with the partner direct marketing team to deliver a customer-centric marketing communications plan• Ensure an ongoing focus on driving process efficiency across all marketing channels.• Coordinate and work closely with the Nectar Analysis team to deliver valuable analysis for the partner with clear and insightful recommendations.• Develop and manage strong positive relationships throughout the partner organisation to ensure successful delivery of the Joint Business Plan.• Forecast annual revenue from points issuance to be achieved from the partner and be responsible for reporting on and achieving that revenue.
  • Chi & Partners
    Account Director
    Chi & Partners Jun 2010 - Mar 2012
    Chi & Partners
    Account Director on Lexus Europe [from Oct 2011]* Responsible for the management of Social Media, Digital and OOH for European markets.Account Director on The Times [Aug 2010 to Oct 2011]* Integrated Campaign Management across all media: Soft launch of subscription packs via DM [March 2011]; Chester ‘Times Town Take-over’; National launch of Times Subscription Packs [Sept 2011]; and Cheltenham. Media channels included Press, DM, eDM, DRTV, in-iPad ads, Inserts, Doordrops, Rail and Outdoor. * Management of Paper Subscriptions via Acquisition Comms: Home delivery and Voucher Subscriptions; Voucher redesign; Subscription Sale Campaigns; Masthead Collect DM and regular in-paper campaign management. * Management of Paper Subscriptions via Retention Comms: Triggered subscription comms; Winback strategy; Migration Comms for new payment; and high involvement with Times+, The Times membership programme [inc Brand Repositioning & Guidelines; Redesign of Card and Logo; Testimonials; 2-for-1 offers; Times+ on iPad and Quarterly Communications].Account Director on TalkTalk [June-Aug 2010]* Responsible for Lifecycle & CRM Comms.
  • Chemistry
    Senior Account Manager For Emirates
    Chemistry Jan 2010 - Jun 2010
    Emirates:* Monthly eNewsletter to Skywards members [Blue, Silver and Gold].* Managed new Skywards e-Guidelines and rebrand. * Managed premium DM for Business and First Class passengers. This required partnership management for 5-star hotel partners in UAE.* Updated and refreshed core communications with new branding, inc Acquistion, Welcome, Retention Website and e-Comms.* FIFA sponsorship, Emirates were sponsors of the 2010 World Cup.* Outdoor advertising - fast train in Birmingham branded with Emirates and the routes they fly.* Launch comms for the A380. The only airline to have an A380 fly to/from Manchester.Demonstrated core principles of relationship, online and direct marketing.Maintained strong relationships with Emirates contacts – local and UAE.
  • Kitcatt Nohr
    Senior Account Manager
    Kitcatt Nohr Sep 2009 - Jan 2010
    Gap: Managing their online retention and acquisition comms. 100% digital. High-maintenance project of 52-page Microsite and total of 44 Email variants within a 2-month period. Measurement: Gap's transaction targets were met for the Fall 09 and Holiday 09 campaigns.Smokefree: Managing follow-up comms for the Q1 2010 Quit Kit Campaign. Follow-Up Comms include Emails, SMS & DM. VSO:Kick-off for January 2010 Campaign: Press Ads and Online.
  • Just Courting
    Introductions Team & Crm
    Just Courting May 2009 - Aug 2009
    A bit of fun & something different. Just Courting was a new & exclusive dating service. Clients enjoyed a discreet and personalised service and our team would recommend a match & arrange the dates for them.
  • British Airways
    Snr Relationship Marketing Exec [Europe & Africa]
    British Airways Aug 2008 - Mar 2009
    * Managing premium loyalty communications throughout E&A for British Airways’ Gold members, Gold Guest List. Constant contact with the Service Centres and influencing new communications to ensure a more effective and premium customer journey. GGL Survey generated 43% response rate.* Managing non-air partner offers and communications throughout E&A for Executive Club [including cars and hotels]. Emails generated Open Rates of 44% and Click-thru rates of 8%.* Responsible for driving loyalty and maximising customer value within the E&A region.* Managing communication strategies across regional and global campaigns.* Working with global teams on improving FFP offering and exploitation tools, and with the local marketing and sales teams to ensure consistency and visibility of this key proposition.* Responsible for all English communications sent out within local markets.
  • Lida
    Senior Account Manager
    Lida Nov 2007 - Jul 2008
    Client => NatWest In Branch Managing In Branch campaigns for NatWest that included Acquisition Comms, B2B and integrated with ATL and POS.* Managing NatWest’s In Branch retail environment with 9 key campaigns through each year, across a broad product portfolio: inc Mortgages, Packaged Accounts, Investments, and Student Accounts.* Managing various briefs from the Brand Team for POS within the branches.* Managing new Brand Guidelines for NatWest – and presenting them to internal Marketing Teams.
  • Craik Jones Watson Mitchell Voelkel
    Campaign Manager
    Craik Jones Watson Mitchell Voelkel Jun 2007 - Nov 2007
    Clients => Virgin Trains & The Share CentreVirgin Trains: Managing DM projects for Virgin Train’s loyalty program, Traveller, as well as working across their B2B opportunities.* Managing DM projects for Virgin Train’s loyalty program, Traveller, as well as working across B2B* 100% DM with budget ranging from £0.50/pack to £25/pack.The Share Centre: Managing Press, DM and Online projects.* Integrated campaigns across two target groups: Novices and Traders.* Managing material for Focus Groups - no testing had been done previously for this brand. True insights and observations from the groups provided for new approaches from the client with briefs and communications.* Managing MGM DM to Investment Clubs and Trader audiences.
  • Ogilvyone
    Regional Account Manager [Emea]
    Ogilvyone Nov 2006 - May 2007
    Client => American Express EMEAKey responsibility was delivering Best Practice – New Creative & Strategic Guidelines for DM and eDM projects to 9 Euro countries.* The 9 European markets my team was responsible for included: Austria, Finland, Germany, Italy, France, Sweden, Spain, Netherlands and UK.* Responsible for the delivery and implementation of Customer Orientation Program.* The Guide included learnings, best practice, messaging sequence, distribution frequency, creative templates and copy platforms for email and direct mail channels.* Membership Rewards E-Communications Guide.* Premium E-Communications Guide.* Member-Get-Member Toolkit.
  • Wunderman
    Senior Account Manager
    Wunderman Apr 2006 - Aug 2006
    Client => CitibankKey responsibility was to deliver direct marketing strategies across different business units – Citigold Wealth Management, Mortgages, Personal Loans, Visa Debit product launch and Cards.* Citigold Brochure for prospect customers – first piece in Australian market with introduction of new Guidelines.* Mortgages Cross-sell to Cards Portfolio – Response rate of 8%* Launch of Personal Credit – Loans product with low annual fee and low rate on the life of BT. Platinum DM – Response rate of 20%
  • Jwt
    Account Manager
    Jwt Dec 2005 - Mar 2006
    Client => KelloggKey responsibility was providing team support and trafficking of projects within the Kellogg Adult Team.* Special K: Promo in Pack [15” TVC]; New Year Campaign [15” TVC]; and Forest Berries [Outdoor].* Just Right NPD Berries & Apple [30”TVC]* Crunchy Nut Corn Flakes [Online and Press]
  • Ogilvyone
    Account Manager
    Ogilvyone Aug 2004 - Dec 2005
    Client => American ExpressKey reponsibility was delivering direct marketing strategies for all projects – DM and eDM.* Communicating to the highest tier of Amex – the ‘Black’ Centurion Cardmembers. Managed the exclusive, premium DM Pack with a budget of more than $120/unit.* Managing various Membership Rewards offers including the Membership Rewards Ascent Catalogue – the first piece to be recognised as Best Practice from Ogilvy, Sydney.* In November 04, Amex wanted to drive a behavioural change amongst low and medium Share of Wallet [SOW] Cardmembers with a TTL spend-stimulation campaign, City Blitz.* The Australian Open campaign generated brand awareness, buzz and interest by positioning Amex as a premium lifestyle brand through the partnership with The Australian Open. There was perception of ‘ownership’ of The Australian Open among Cardmembers and prospects on- and off-site.
  • Whybin Tbwa
    Account Executive
    Whybin Tbwa Feb 2003 - Aug 2004
    Clients => AAPT, UTS, MasterFoods & PlayStationAAPT: Delivering retention and acquisition campaigns across internet, fixed line and mobile.* Heavy involvement within TBWA’s Disruption Day for AAPT. A two-day workshop was held for AAPT Clients. After weeks of preparation the result – insight and strategic direction – provided for long-term investment for both the Agency and AAPT.* Brisbane Lions Sponsorship campaign – Ticket Wallets, Print ads, TVCs for GABBA’s replay screen and briefing Direct Sellers [APPCO staff employed by AAPT] to sell at the GABBA.Project Manager on UTS * Acquisition-based projects across 12 UTS faculties with responsibility for media briefs, bookings, recommendations and approvalsMasterFoods and PlayStation* Involved with Pedigree’s rebranding from Pal to Pedigree.* Dolmio’s rebranding with, and the introduction of, the Puppets.* Involvement in brand and software campaigns that took PlayStation from gaming to entertainment and maintenance of international work throughout various publications.

Holly Pedersen Skills

Integrated Marketing Direct Marketing Crm Marketing Digital Marketing Relationship Marketing Multi Channel Marketing Advertising Marketing Communications Direct Mail Digital Media Customer Relationship Management Digital Strategy Online Advertising Email Marketing Ecrm Marketing Strategy Account Management Creative Strategy Social Media Marketing Mobile Marketing Social Media Creative Direction B2b Online Marketing Campaign Management Customer Insight Interactive Advertising Management Strategy Business Development Online Communications Online Retail Online Marketing Analysis E Commerce Brand Loyalty Customer Experience Fast Moving Consumer Goods Analytical Skills New Business Generation Coaching Financial Reporting Commercial Awareness Presentation Skills Digital Media Planning Omni Channel

Holly Pedersen Education Details

Frequently Asked Questions about Holly Pedersen

What company does Holly Pedersen work for?

Holly Pedersen works for Tennis Australia

What is Holly Pedersen's role at the current company?

Holly Pedersen's current role is Premium Experience Lead for United Cup (Perth and Sydney) and Hobart International.

What is Holly Pedersen's email address?

Holly Pedersen's email address is hg****@****.com.au

What schools did Holly Pedersen attend?

Holly Pedersen attended University Of Cambridge, University Of Tasmania, Mt Carmel College And Guilford Young College, Hobart.

What skills is Holly Pedersen known for?

Holly Pedersen has skills like Integrated Marketing, Direct Marketing, Crm, Marketing, Digital Marketing, Relationship Marketing, Multi Channel Marketing, Advertising, Marketing Communications, Direct Mail, Digital Media, Customer Relationship Management.

Who are Holly Pedersen's colleagues?

Holly Pedersen's colleagues are Alexandra Tucker, Sarah Whyte, Sarah Horgan, Alireza Chitgar, Emma Hopkins, Matt Wigham, Milo Bradley.

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