Holly Williams Email and Phone Number

Managed a caseload of 6 clients with a wide range of mental health issues; across the lifespan and of different culturesDeveloped and implemented individualized treatment plans for clients to treat chronic pain, depression, anxiety and implement behavioural change.Worked alongside other health professionals such as nurses, physiotherapists, exercise physiologists and social workers to provide a wholistic health psychology approach.Conducted psychotherapy sessions with clients using… Show more Managed a caseload of 6 clients with a wide range of mental health issues; across the lifespan and of different culturesDeveloped and implemented individualized treatment plans for clients to treat chronic pain, depression, anxiety and implement behavioural change.Worked alongside other health professionals such as nurses, physiotherapists, exercise physiologists and social workers to provide a wholistic health psychology approach.Conducted psychotherapy sessions with clients using evidence-based therapeutic approaches including CBT and ACT.Provided group therapy sessions for behavioural change, goal setting, sleep hygiene and mindfulnessUtilised assessment tools and DSM-V-TR to diagnose and inform treatment planning Show less

Key person for administration of cloud and digital technologies including CRM, sales reports, online support and assisting team with these technologiesAssist with marketing campaigns and projects, including research, promotional goods and sample packsOrganizing and creating social media content, EDM, literature and website updates as requiredProcessing national sales and other associated administration tasks, including creating sales reports in PowerBIProvide administration… Show more Key person for administration of cloud and digital technologies including CRM, sales reports, online support and assisting team with these technologiesAssist with marketing campaigns and projects, including research, promotional goods and sample packsOrganizing and creating social media content, EDM, literature and website updates as requiredProcessing national sales and other associated administration tasks, including creating sales reports in PowerBIProvide administration support to the whole team and other general office duties and errands as required Show less

Managed a caseload of 8 clients with a wide range of mental health issues; across the lifespan and of different culturesDeveloped and implemented individualised treatment plans for clients to treat mental health issues such as depression, anxiety, and behavioural issues.Conducted psychotherapy sessions with clients using evidence-based therapeutic approaches including CBT and ACT.Utilised assessment tools and DSM-V-TR to diagnose and inform treatment planning

- Deliver sensitive and confidential information and documents to prisoners- Interview and assess prisoners for placement- Work alongside Psychologists and Counsellors to deliver information to "at-risk" prisoners- Prepare reports for movement of prisoners to facilities- Liaise with police, parole officers, counsellors, psychologists, and other correctional services personnel regarding prisoner's placement and assessment

Answer incoming calls and respond to customer’s emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team… Show more Answer incoming calls and respond to customer’s emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryUpsell products and servicesComplete call logs and reports Show less

Organize all store operations and allocate responsibilities to personnelSupervise and guide staff towards maximum performancePrepare and control the store’s budget aiming for minimum expenditure and efficiencyMonitor stock levels and purchases and ensure they stay within budgetDeal with complaints from customers to maintain the store’s reputationInspect the areas in the store and resolve any issues that might arisePlan and oversee in-store promotional events or… Show more Organize all store operations and allocate responsibilities to personnelSupervise and guide staff towards maximum performancePrepare and control the store’s budget aiming for minimum expenditure and efficiencyMonitor stock levels and purchases and ensure they stay within budgetDeal with complaints from customers to maintain the store’s reputationInspect the areas in the store and resolve any issues that might arisePlan and oversee in-store promotional events or displaysKeep abreast of market trends to determine the need for improvements in the storeAnalyze sales and revenue reports and make forecastsEnsure the store fulfils all legal health and safety guidelines Show less