A strategist with a passion for understanding human behavior, I bring a commitment to creating solutions that prioritize the user experience, while delivering optimum business value. Combining empathy (for both user and client), design thinking, and collaboration, allows me to craft products and services that are functional, intuitive, seamless, and enjoyable to use. I thrive in environments where communication, relationships and teamwork are at the center of the project life cycle. My professional experience spans multiple industries including healthcare, Medicaid, Medicare, museums, non-profits, restaurants, financial planning and the arts. Building on each experience has given me unique perspectives and the ability to adapt to various challenges. A comprehensive understanding of the end-user's needs combined with a commitment to understanding and delivering value to my client is my jam.Skills include: Human-Centered Design: A user-first mindset allows me to create easy-to-use experiences that are functional and relevant.Strategic Collaboration: Collaboration is key. Bringing together designers, developers, stakeholders, and end-users to foster a shared understanding and shared goals ensuring alignment throughout the project lifecycle.User Research and Testing: My toolkit for gathering and analyzing user insights includes interviews, surveys and usability testing. Utilizing data to gain actionable insights to drive design strategy and improvement.Journey Mapping and Persona Creation: Understanding the user is fundamental. Detailed personas and journey maps capture needs, goals, and pain points of target audiences, keeping the focus of all project stakeholders on empathy for the end user. Prototyping: I never leave home without it. Even the most basic interaction benefits from a quick prototype, uncovering insights and possible improvements that might otherwise go unnoticed.Sustainability: In all my work, I strive to create solutions that are not only effective today but keep future needs top of mind. Designing for reusability and sustainability is a guiding light for all my projects.Other Skills: Interaction DesignUsabilityCommunicationRelationship-BuildingDesign ThinkingWorkshop FacilitationRequirements GatheringInformation ArchitectureWeb AccessibilityDesign Library CreationFigmaSketchHTMLCSSCopywritingConceptual ThinkingAdobe Creative Cloud including Indesign, Ilustrator and PhotoshopVisual DesignUser Interface DesignDigital ExperienceBranding & MarketingGraphic DesignLogo DevelopmentProblem-solving