Holly Jackson Email & Phone Number

Santa Barbara, California, Us

Santa Barbara, California, Us

Invoca is the leader in conversation intelligence for revenue teams that enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.

Kingwood, Tx, Us

Insperity is a high-growth B2B organization that provides HR solutions to SMB/MM/Enterprise businesses nationwide. Key Responsibilities: - Serve as the main point of contact for a multi-million dollar SMB/MM portfolio and continuously exceed client satisfaction scores and regional retention rates. - Conduct QBR’s with client executives and stakeholders to increase HR Key Performance Indicators (KPIs) within their organization. - Implement and train key stakeholders on numerous SaaS solutions for Time and Attendance, Organizational Management/Charting and Performance Management.- Promoted to Senior Account Manager (2019) in order to train, mentor, develop, and coach new Client Liaisons in the Western Region. - Improve closing rates by partnering with Sales Consultants as a Field Operations Subject Matter Expert.- Forecast and monitor key account metrics (risk level, usage of services/technology, likelihood to renew, etc.) in order to increase retention rates.

Kingwood, Tx, Us

Cupertino, California, Us

As a Genius at Apple, my day could change from teaching someone to use their first iPhone to rebuilding an iMac. I provided support for Business Owners looking to integrate the Apple ecosystem into their company and how Apple products and software could take their business to the next level. I am passionate about technology and thrived in the dynamic environment at Apple. *Apple Mac Certified Technician, iOS Certified Technician*

Cupertino, California, Us

- Provided hands-on technical support for customers throughout different stages of the repair process- Quickly diagnosed issues on the spot and offered comprehensive solutions - Coordinated customer care, verifyed successful repairs and documented thorough case notes- Managed end-of-month and new-month paperwork and collaborated with the operations team to manage high revenue inventory- Mentored technicians on best Apple practices when repairing, documenting and contacting customers.

Cupertino, California, Us

As a Human Resources Intern, I directly assisted the Human Resources Director in the Dean's office of Business and Economics at California State University, Fullerton with recruitment (hiring, resume screening and interviewing), scheduling, employee relations concerns and administrative tasks.

As a Senior Supplemental Instruction Leader, I prepared and organized seminars for students’ taking a high failure Business Writing course. My students learned how to efficiently write email and memo correspondence and mastered skills needed to succeed in the business world. I trained new leaders in multi-day, biannual conferences to develop their leadership and facilitation skills as well as represented California State University of Fullerton at two conferences (one regional and one international) located at Texas A&M (2015) and the University of Missouri - Kansas City (2016).

Richfield, Minnesota, Us

Surpassed sales goals and ensured customers end-to-end needs were met by selling hardware, accessories, connections, content and services.