Mitch Williams Email & Phone Number

Santa Barbara, California, Us

Sunnyvale, Ca, Us

Member of the Mid Market Hiring team within LinkedIn Talent Solutions, driving usage of LinkedIn's solutions to maximize customer value & transform their talent strategy.

New York, Us

Consults & collaborates with mid-market e-commerce clients on their business plan, goals, & vision.Showcases Namogoo’s products & capabilities that drive shopper conversion rates & reduce friction in the shopping journey – in turn capturing a large return on client investment.Manages book of business with minimal oversight. Works to increase product adoption, reduce churn risk, & delight customers.

Saint Louis, Mo, Us

Ansira acquired CDK's Digital Marketing business. Re-branded as Sincro.Appointed as first partner of the newly formed Digital Experience Team, supplying expertise on the full Sincro suite of digital products and working closely as a trusted advisor with clients to implement cutting-edge solutions for improving sales flow, customer acquisition, conversion rates, and customer experience.Provide training, workshops, and consulting support to Sincro clients around the U.S., including traveling the country to facilitate over a dozen all-day workshops for strategic clients and prospective customers— aimed at showcasing Sincro’s unique solutions and demonstrating their unique capabilities.Manage a book of business of over 60 accounts—continuously working to increase customer spend, satisfaction, and loyalty; to date, have successfully retained the majority of customers in an extremely competitive environment that has seen the recent entry of four new major competitors.

Austin, Texas, Us

Appointed as first partner of the newly formed Digital Experience Team, supplying expertise on the full CDK suite of digital products and working closely as a trusted advisor with clients to implement cutting-edge solutions for improving sales flow, customer acquisition, conversion rates, and customer experience.Provide training, workshops, and consulting support to CDK clients around the U.S., including traveling the country to facilitate over a dozen all-day workshops for strategic clients and prospective customers— aimed at showcasing CDK’s unique solutions and demonstrating their unique capabilities.Manage a book of business of over 60 accounts—continuously working to increase customer spend, satisfaction, and loyalty; to date, have successfully retained the majority of customers in an extremely competitive environment that has seen the recent entry of four new major competitors.

Austin, Texas, Us

Promoted and relocated to New York, NY to serve as on-site Account Manager at Cadillac, restoring a strained relationship and promoting CDK technology adoption among their 750+ U.S. dealerships.Launched a new CDK online retailing tool that generated $1.6M annually across Cadillac’s network, gaining 40%+ penetration and revolutionizing the way dealers market their vehicles to consumers.Drove the sales and adoption of numerous additional solutions to improve the customer experience, including improving dealer website designs/UX and implementing tools to increase customer traffic.

Austin, Texas, Us

Promoted and relocated to Detroit, MI to serve as the key liaison to CDK Global’s largest client, General Motors (GM), ensuring the ongoing health of the account, finding ways to increase annual client spend, and providing strategic, technical, and digital marketing support to their 4,000+ dealership websites.Navigated across complex organizational boundaries to strategize, advise, and influence GM digital team leaders regarding potential new features and enhancements to their digital marketing program.Gained expertise around GM corporate incentives available to consumers, serving as an internal SME at CDK in architecting a monthly multi-million-dollar push to promote these incentives to online shoppers.Assisted in managing RFPs and ensuring the effective prioritization of revenue-driving projects, allocating $2M in development funding from GM to develop effective new products and revenue streams.Built outstanding working relationships with the GM digital team—in charge of promoting the Chevy, Buick, GMC, & Cadillac brands—collaborating daily to align project progress, timelines, and budgets.

Austin, Texas, Us

Recruited by CDK to help manage their innovative new Social Media & Reputation Management Program, working directly with client executives to support & improve this unique new offering installed at over 900+ General Motors (GM) dealers worldwide — generating revenue of $6.5M annually.Worked directly with GM leaders and customer success teams on the program launch process, communicating and coordinating product changes throughout the appropriate teams within CDK and ensuring the smooth, successful handling of client enrollment and product onboarding.Presented quarterly/annual business reviews to GM leadership, explaining the value proposition of the new SM & RM product and fielding questions related to its KPIs, market trends, and ROI potential.

Seattle, Washington, Us

Analyzed sales trends and created supply plans for over 1,200 unique products for this $25M per year wine and spirits accessory company.Enabled data-driven decision making among the Sales, Operations, Product, and Marketing teams based on analysis of revenue, margin, lead time, minimum order quantity, and inventory turn metrics.Reduced the total amount of backordered sales to under $100k from over $300k previously, in addition to decreasing on-hand product inventory to 40 days, versus 60 days.

Arlington, Va, Us

Promoted to more senior operational role within Boeing’s 600-employee Maintenance Engineering organizations, aiding in the development and allocation of a $120M annual departmental budget.Successfully led engineering teams through various cost control and reduction initiatives, applying analytical and process improvement skills to reduce 15% ($18M) in annual spend w/o impacting quality.Received special recognition for excellence for success leading a 10-member cross-functional team in improving communication and documentation between Boeing and the FAA.Launched a new Customer Disruption Index to identify bottlenecks in critical customer communication, leading to a 40% reduction in resolution time and the ability to keep more customer aircraft in service.

Arlington, Va, Us

Gained a deep early-career foundation in finance and business operations, conducting data and financial analysis activities for Boeing’s 717 and 747 parts exchange programs—representing $10M+ in revenueLed efforts with Sales Accounting to reduce an open account balance with a prominent Boeing partner, reconciling a complex set of invoices and reducing the balance by 75% ($4M to $1M)Monitored $6M in inventory and conducted inventory audits and reconciliations with service customers in international locations like Amsterdam, Helsinki, Shanghai, Xiamen, and Hong KongSpent 12 months partnering with Oracle to identify requirements, develop tools, and install processes for the new 787 parts exchange program that successfully opened for business in March 2013