Holly Kay Benedict Email & Phone Number

New York, New York, United States

New York, United States

•Enhance employee engagement through instituting a weekly meditation, introducing still and sparkling water machines, revamping our coffee makers, and adding a personal shopping delivery experience.• Navigate all vendor relationships for a space of approx. 135,000 sq. ft.• Assess and renegotiate vendor agreements based on costs and quality of service.• Create and manage annual OPEX budget of $2M• Develop 4 direct reports.• Reassess facility processes and streamline our facilities services to all our 400 associates.• Manage the new hire experience, coordinating with HR, IT, and Telcom.• Work with 9 different brands within our company to present storage solutions.• Oversee shipping and receiving of all packages.• Collaborate with HR to uphold our COVID-19 protocols, and assess and reassess as needed.• Upgrade our security systems for better surveillance and increased control of access to our office spaces.• Reduce carbon footprint through LED lighting initiative and bulb recycling program.

New York, New York

•Created $1.5M annual OPEX budget for the Global HQ• Navigated all facilities vendor relationships for space of approx 129,000 sq.ft.• Created quarterly vendor billing documents to ensure vendors billed us appropriately, and as aresult vendors were paid on time.• Managed all logistics for vendor entry to 3 World Trade Center for all Casper departments incooperation with the Port Authority.• Created first preventative maintenance program• Responsible for the development of 2 direct reports including one mailroom staffer and thereceptionist• Negotiated with vendors to provide additional staffing saving Casper headcount spend• Oversaw shipping and receiving of all mail, deliveries, and messengered packages• Managed the Global HQ hospitality program for 300 including daily snack program and lunchcatering twice per week.• Planned and executed employee engagement events such as book club, movie nights, andholiday parties.• Identified punch list items and managed GC to resolve issues in new office space.

Greater New York City Area

Oversee maintenance of US Head Office facilities.Manage Shipping and Receiving of all mail, deliveries, and messengered packages with a team of 4. Manage the US Head Office hospitality program. Manage Sample Sale Execution in Showroom.Closely manage budgets for all US Head Office spend.Manage the US Head Office hospitality program including reception.

Greater New York City Area

•Assisted with Store openings and closures.•Effectively plan and organize facilities service work for 30+ stores using Landport •Proactively manage vendors by reviewing monthly invoices and by clearly communicating with vendor and store teams•Monitor operations budget, seeking opportunities for savings•Report energy consumption to London HQ for all US, CA, MX and Brazil stores. •Reduce energy consumption by carefully monitoring BMS systems and clearly communicating with store teams and vendors

Apple Soho, New York, Ny

• Effectively plan and organize facilities service work in a high volume environment using Service Channel• Understand the business needs and create innovative solutions to support the employee and customer experience• Adapts to scheduling changes from vendors and provide quick resolutions• Exhibits strong people and communication skills- especially working well with peers and leaders to support and exceed brand standards

Apple Fifth Avenue, New York, Ny

• Improved employee engagement quarter over quarter by coordinating internal events• Supported the leadership of a diverse team of 25 employees focused on internal events for employee engagement• Inspired global post-holiday marketing campaign with internal Art event• Deployed all new employee training• Created a culture of continuous employee learning through both formal and informal training• Influenced employees at Core for existing stores through mentorship• Consistently provided feedback to training development team to improve training content and initiatives• Helped develop managers and team members through personal feedback resulting in overall better team performance• Responsible for delivering training on all new products and initiatives• Performed customer training for all hardware and software for customers of all ages

Greater New York City Area

• Dedicated time to extensive research, rehearsal, and preparation for auditions, roles, and various shows• Quickly establish trust with scene partners and all fellow cast members for every show• Maintained composure whenever anything unexpected happened, which happened often• Thrived on stage in front of groups of 1-150 people• Held a variety of supplemental jobs- some full time- while auditioning and performing in up to 7 shows in a 6 day period

Ronkonkoma, Ny

• Solely responsible for training new interns• Maintained extensive knowledge of pop culture• Individually produced and hosted highly rated radio show from 2pm-7pm using industry standard computer software • Interacted with Long Island Country fans at weekly line dancing events• Presented country music celebrities at concerts to audiences of 7000+• Managed all social media accounts to further interact with Long Island fans, and promote events• Hosted numerous field trips through the radio group of 4 stations

Bachelor Of Arts, Communication

Activities and Societies: Debate Team, Alpha Psi Omega, Swannanoa Social Group for Women

Professional Certification, Acting

Professional Certification, Acting