Holmer Rodriguez Email & Phone Number

Comunidad De Madrid, España

• Support the recruiting department to source and integrate Talents to TalentWorldGroup Agent pool
• Build strong relationships and deliver results to the senior management team
• Research hourly wages, salary reports and collects data to determine competitive compensation fordifferent roles based in different countries worldwide
• Creation and maintenance of human resources processes to management information needs across the organization
• Help, plan and conduct orientation meetings with new and existing collaborators
• Organize and conducts first interviews with senior applicants

Managua, Nicaragua

- Manage all the records for active employees and attrition of the site- Coordination and completion of disciplinary processes- Coordination and overview of performance improvement processes- Coordination and execution of dismissal processes and resignation management- Review and management of disciplinary policies and performance improvement follow ups..

Managua, Nicaragua

- Manage and support the performance of an operations team based on the site's performance goals of productivity and attendance- Management and assignment of working schedules- Support to questions of agents in the production floor- Follow up to escalation cases from the clients and/or production agents- Revision of KPIs subject to performance bonuses.

Managua, Nicaragua

- Handling different questions and concerns based in the United States about their credit card bills and charges

Masaya, Nicaragua

- Gestiones administrativas en procesos de inscripción de propiedades inmuebles- Administración de protocolo y escrituras públicas- Administración y revisión de expediente judiciales