Hong Lem Email & Phone Number

Berlin, Germany

Berlin, Germany

In my role at YAPU Solutions, I focus on:1) Building and maintaining strong customer relationships, understanding and addressing their business needs.2) Streamlining onboarding and providing ongoing support to enhance customer satisfaction.3) Analyzing data to improve customer engagement and company growth strategies.4) Leading a team skilled in adapting.

Berlin, Germany

In charge of:1) Led digital transformation of financial institutions, and enhancing their technological capabilities.2) Conducted training programs for financial institutions in digital processes and climate risks.3) Managed and trained the onboarding and support team, fostering a skilled support structure.4) Developed department processes and materials.

Quito, Pichincha, Ecuador

Since August 2023, I've become a leading figure in eToro's investment community through the 'Popular Investor' program:1) One of the Most Copied and Followed Investors in LATAM2) The Most Copied and Followed Investor in Ecuador3) Exceptional Annual Return: Achieved a 48% annual return during 2023.4) Value Investing Strategy: Committed to a value investing.

Quito, Pichincha, Ecuador

Main responsibilities:1) Acquired and managed micro finance client portfolios, focusing on relationship building and reciprocity.2) Portfolio quality monitoring.3) Analyzed client financial statements to assess creditworthiness.

Quito, Pichincha, Ecuador

Main responsibilities:1) Conducted financial analyses to evaluate and manage credit risk.2) Played a role in the company's risk mitigation outcomes.3) Analyzed SME loan applications, ranging from $150,000 to $2 million, assessing creditworthiness.

Guayaquil, Guayas, Ecuador

Main responsibilities:1) Acquired and managed SME client portfolios, focusing on relationship building and reciprocity.2) Increased deposit transactions through strategic client engagement.3) Analyzed client financial statements to assess creditworthiness.4) Specialized in SME loans ranging from $150,000 to $2 million.

Quito, Pichincha, Ecuador

In charge of:1) Analyzing financial data for risk assessment and mitigation.2) Preparing and delivering financial reports to the bank's holding company in Germany, ensuring compliance and accuracy.3) Support in operational risk management, aligning with industry and regulatory standards.

Licenciado En Administración De Empresas, Business Administration, Management And Operations

Education record