Hongyang Chen Email & Phone Number

Naperville, Illinois, United States

• Transported orders from the kitchen to the appropriate table and announced the food to the guest.• Took food and beverage orders from customers, and delivered beverages to customers in a timely manner.• Served alcoholic beverages in an appropriate manner consistent with legal guidelines.• Escorted guests to their designated table upon arrival and assist with providing direction as needed throughout their time at the property.• Abled to fill in as needed to ensure a smooth… Show more • Transported orders from the kitchen to the appropriate table and announced the food to the guest.• Took food and beverage orders from customers, and delivered beverages to customers in a timely manner.• Served alcoholic beverages in an appropriate manner consistent with legal guidelines.• Escorted guests to their designated table upon arrival and assist with providing direction as needed throughout their time at the property.• Abled to fill in as needed to ensure a smooth experience for customers and team members.• Accurately managed cash and credit card transactions and balancing the register at the end of the shift.• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.• Communicated needs / issues / incidents to immediate supervisor.• Performed other duties as assigned. Show less

Chicago, Illinois, United States

• Responsible for hair washing and cleaning for customers during busy time.• Gave clients advice on how to maintain a hairstyle or look.• Used different types of scissors, trimmers and other tools to create hairstyles.• Cut hair using basic and advanced techniques, consulted customers about all their concerns.• Provided haircutting, hairstyling, and haircoloring etc. best practices.• Communicated clearly and had strong active listening skills; Built long-term relationships… Show more • Responsible for hair washing and cleaning for customers during busy time.• Gave clients advice on how to maintain a hairstyle or look.• Used different types of scissors, trimmers and other tools to create hairstyles.• Cut hair using basic and advanced techniques, consulted customers about all their concerns.• Provided haircutting, hairstyling, and haircoloring etc. best practices.• Communicated clearly and had strong active listening skills; Built long-term relationships with clients. Show less

Chicago, Illinois, United States

• Set up, cleaned up and serviced all serving/buffet lines for meals.• Worked with the kitchen staff to monitor food production for serving areas.• Be knowledgeable and answered guest inquiries regarding food choices.• Took food and drink orders at tables, replenished buffet food, refilled beverages.• Helped facilitate a smooth and customer-friendly service.• Washed, dried, folded and put away kitchen/dining room rags.