Michael Gibson Email & Phone Number

Narok, Narok County, KE

Narok, Kenya

• Department of Health, Board Member | 2022-DateNarok County Government | Ilmotiok Ward
• Oversaw the enhancement of healthcare service standards across Narok County, ensuring the delivery of high-quality healthcare to residents.
• Provided strategic financial oversight on behalf of the National Assembly, optimizing resource allocation for healthcare initiatives and infrastructure development.
• Facilitated and chaired meetings aimed at providing support and resources for individuals grappling with addiction within the community, fostering a compassionate and holistic approach to healthcare.
• Spearheaded initiatives to promote sustainable environmental practices within healthcare facilities and programs, emphasizing the importance of eco-friendly policies and resource conservation.

Narok, Kenya

• F&B Lecturer | 2023-DateLisa Cham School of Hospitality & Tourism | Narok County
• Developed and delivered engaging lectures and practical demonstrations on food and beverage service techniques, including table settings, etiquette, and customer interaction.
• Designed course materials and assessments aligned with industry standards and best practices, ensuring students are equipped with relevant skills for the hospitality sector.
• Collaborated with industry partners to arrange guest lectures, workshops, and internship opportunities, facilitating students' exposure to real-world scenarios and networking opportunities.
• Participated in curriculum development initiatives to integrate emerging trends and technologies in food and beverage service, ensuring the program remains current and competitive.

Narok, Kenya

• Member of County Assembly (MCA) Aspirant | 2022 General ElectionsNarok County Government | Ilmotiok Ward
• Orchestrated and conducted community gatherings, known as 'Barazas,' aimed at fostering dialogue and understanding among residents to prevent potential post-election unrest, promoting harmony and cohesion within the.
• Championed a campaign for peaceful and issue-focused political engagements, emphasizing constructive discourse and the advancement of community-centric agendas, thus fostering a conducive environment for democratic.
• Took the helm of the post-election peace committee in Mulot town, steering efforts to reconcile differences and promote unity among constituents following the electoral process, ensuring a smooth transition and.

Nairobi

• Meeting and Events Assistant Manager | March 2019-April 2022Accor Hotels; Movenpick Hotel & Residences, Nairobi
• Evaluated sales strategies, identifying areas for improvement and implementing targeted measures to optimize revenue generation and enhance client satisfaction within the meeting and events department.
• Inspired and empowered team members, fostering a proactive mindset and cultivating a culture of excellence, resulting in heightened productivity and a customer-centric approach to business operations.
• Solicited and synthesized feedback from staff regarding sales tactics and hotel policies, utilizing this input to refine selling strategies and enhance overall operational efficiency, thereby ensuring alignment with.

Nairobi County, Kenya

• Room Service Manager | January 2018-March 2019Accor Hotels; Movenpick Hotel & Residences, Nairobi
• Played an integral role in the pre-opening phase of the hotel, orchestrating staff deployment and conducting service dry runs to ensure seamless operations from the outset, contributing to a successful launch.
• Implemented a comprehensive minibar consumption checklist, effectively mitigating revenue loss associated with room service operations, and optimizing profitability within the department.
• Oversaw room service budgets, meticulously managing financial resources to maximize efficiency and profitability, while also providing strategic direction to staff to ensure adherence to financial targets and.
• Demonstrated a steadfast commitment to safety by effectively communicating, illustrating, and enforcing safety regulations and protocols, fostering a secure and compliant working environment for all staff members and.

Nairobi

• F&B Supervisor | January 2017-January 2018Rainbow Ruiru Resort, Kiambu Kenya
• Led the food and beverage department, overseeing all operations, including inventory management, budget control, and staff scheduling, to ensure seamless service delivery and optimal resource utilization.
• Developed and executed strategic plans to enhance guest satisfaction and drive revenue growth, including menu development, promotional activities, and customer feedback analysis.
• Mentored and trained staff, fostering a culture of excellence and teamwork, and implemented performance management systems to improve staff productivity and service quality.

Amboseli National Park

• Breakfast Chef | May 2015-December 2016Serena Hotels; Serena Safari Lodge, Amboseli, Kenya
• Diligently prepared food items in anticipation of breakfast service, ensuring timely readiness and adhering to high standards of cleanliness and hygiene to uphold the lodge's reputation for exceptional dining.
• Skillfully operated and managed the breakfast buffet and egg station, showcasing culinary expertise and providing guests with personalized service to enhance their dining satisfaction and overall lodge experience.
• Efficiently managed inventory by placing and receiving orders for breakfast ingredients and supplies, maintaining optimal stock levels to support uninterrupted service while minimizing waste and ensuring cost-effective.

Naivasha

• F&B Waiter | July 2013-April 2015Enashipai Resort & Spa, Naivasha Kenya
• Crafted a comprehensive document targeting staff motivation, cost reduction, and fraud prevention, leading to improved operational efficiency and financial accountability within the food and beverage department.
• Played an integral role in the pre-opening activities of Wave Bar and Entumo Conference Restaurant, ensuring smooth operations and exceptional guest experiences, contributing to the success of the new establishments.
• Initiated and participated in establishing a dedicated restaurant night shift, optimizing service coverage and enhancing guest satisfaction. Additionally, successfully managed high-profile private parties, ensuring.

• Instructor | July 2009-July 2013Government of Kenya; National Youth Service, Gilgil Kenya
• Provided comprehensive coaching, training, and mentorship to recruits, facilitating their transition into competent paramilitary servicemen and women, thereby contributing to the nation's security and defense.
• Collaborated with fellow instructors to design and implement curriculum activities and lesson plans tailored to the needs of recruits, ensuring a holistic and effective learning experience aligned with organizational.
• Prioritized the safety and hygiene of platoons and companies under my supervision, implementing rigorous protocols and standards to maintain a secure and healthy training environment conducive to optimal learning and.
• Designed and developed assessment tools to evaluate recruit learning outcomes and monitor the professional development of associate instructors, enabling continuous improvement and refinement of training methodologies.
• Demonstrated versatility and dedication by serving as a special police officer for peacekeeping duties in Baringo County, leveraging paramilitary expertise and skills to contribute to peace and stability in the region.

Mara

• F&B Internship | April 2012- July 2012Accor Hotels; Fairmont Mara Safari Club, Mara Kenya
• Engaged in the "Welcome to Accor" training program, gaining valuable insights and practical knowledge about the hospitality industry and Accor Hotels' service standards, laying a strong foundation for professional.
• Contributed to the successful execution of sundowners and actively participated in the organization and service delivery of bush dinners and breakfasts, demonstrating a commitment to providing exceptional guest.
• Assisted in the preparation and presentation of welcome drinks, including iced teas and other assorted beverages, showcasing attention to detail and contributing to the warm and hospitable atmosphere for guests upon.

Bachelor Of Applied Science (Basc), Hospitality And Tourism Management

Activities and Societies: Class RepresentativeExtensive expertise in hospitality and tourism management, covering advanced operational.

Diploma, Hospitality Administration/Management, Credit

Activities and Societies: Assistant Student Leader, Education | Class Representative Led the class in various academic and extracurricular.

Craft Certificate, Food Production, Service And Sales, Credit

Comprehensive expertise in food production, service, and sales, encompassing advanced techniques and industry best practices.