Todd Hoover Email & Phone Number

Saint Paul, Mn

Office of Health Facility Complaints

Cu Mortgage, A Division Of Cu Companies, Inc.

Processing: Responsible for validating and updating information on the origination system to ensure accuracy and completeness of loan files. Coordinate third party services, including appraisal, title, insurance, and flood determination. QC: Perform re-verification of closed home loans to assure quality and compliance with NCUA, FannieMae, and private investor guidelines. Assist Auditors to provide information to complete the audit of mortgage loans and processes.

Responsible for back-end processing, validating and updating information on the origination system to ensure accuracy and completeness. Build, organize, and maintain loan files. Coordinate third party services, including appraisal, title, insurance, and flood determination. Work with Auditors to provide information to complete the audit of mortgage loans and processes. Closing and Post Closing: Schedule closings, prepare wire requests, and load loans on system (fund, set-up escrow and auto pay, process pay-payoffs). Prepare post closing packages for delivery to investors, track final collateral documents for delivery to investors or storage in-house. Assist investors with the resolution of post closing issues, prepare and execute Satisfaction Agreements and Assignments of Mortgage.

Corporate Headquarters

Assistant to President & CEO: Scheduler/meeting planner/event coordinator. Prepare Directors meeting packages, maintain Corporate Minute and Policy books. Represent bank at industry and civic events. File regulatory reports with FDIC and Dept. of Commerce. Vendor relations.Loan Department Functions: Responsible for foreclosed property liquidation. Process applications, order credit reports, appraisals, and title. Direct in-house collection department and work with outside collection and repossession professionals. Serve on Appraisal Review Committee and perform post-closing audits. Asset verification (deposits, CDs, IRAs, loans). Operations functions: Vault management including cash orders/deposits from Federal Reserve. Cash distribution to branch offices. Wire transfer verification. Safe Deposit security. Records management, data entry, providing back up support for various positions.Customer relations functions: Greeting and assisting customers with inquiries, opening new accounts, bond sales, teller functions. Preparing marketing materials, purchasing print and office supplies.

Sold residential Real Estate with sales over $1.75 million annually. Built all facets of the business independently including marketing, financial budgeting, and market analysis reporting.

Centralized Retail Division

Worked within the Centralized Retail Group- nationwide mortgage processing center)Recruited and promoted to build Deficiency Management Team from the ground floor including hiring, training, and supervising all department staff. Managed 20 full-time Mortgage Processors, Document Recovery Specialists, Team Lead, Work Director, and Underwriter.Oversaw P&L, budget management, and budget maintenance.Managed inventory of non-saleable loans. Facilitated weekly progress meetings with team members to ensure penalty fees (for not meeting delivery deadlines) were avoided.Built strong relationships with internal company areas including post-closing, sales, and mortgage bankers, along with external title companies and private investors.Managed Customer Communications & Marketing Support Team.

Agency Final Document Delivery

Worked within the Post-Closing Division. Group delivered loan packages to private investors and government-secured investors nationwide).Promoted to supervise 20 Processors, Coordinator, Work Director, and Team Lead.

Sales And Acquisitions

Worked within due diligence group in charge of reviewing and making decisions on loans prior to purchase).Provided work direction for Loan Reviewers. Traveled to prospective sites to review, sample their loan inventory, and perform initial document screening. Worked closely with Document Custody.

Retail And Wholesale Division

Supervised up to 24 team members. Responsible for all store operations including, purchasing, vendor relations, inventory management, budgeting, forecasting, and cash management. Also worked part-time as Sales Associate and Assistant Manager June 1983 - November 1989

Tire & Automotive Division

Purchasing equipment, parts, print media, supplies, and durable goods for resale, authorizing payment and return of goods, directing new product introductions, formulating merchandising policies, reviewing bid proposals from vendors, and determining mark-up percentages to ensure profitability.Production of monthly newsletter and annual merchandise catalog, preparation of reports, updating computer records on departmental activities, overseeing collections area, and monitoring proper handling and disposal of hazardous materials using licensed agents.

Bachelor'S Degree, Hospitality Administration/Management

Business Administration And Management, General