Hope Grajewski Email & Phone Number

Remote

Provide assistance with beverage inventory management systemsData entryMenu engineering

Las Vegas, Nevada, United States

Currently a stay at home mom, both by choice and due to Covid-19, looking to get back in the hospitality game!

Las Vegas, Nevada, United States

Resorts Sales Consultant responsible for wine, spirits, beer & NA sales in 75 accounts including Caesars Resorts and Casinos. Conduct on-site staff trainings and educationUtilize connections between buyers and suppliers to create seasonal menus and promotions.

Philadelphia, Pennsylvania, United States

Chicago, Illinois

San Francisco, California

San Francisco, California

Santa Clara, Ca

• $15 million with 4 unique concepts: Bourbon Steak (100 seat steakhouse), Bourbon Pub (68 seat Pub), and private events (over 400 seats)• Participated in the restaurant opening. Trained over 200 staff members, setting standards and putting systems into place for day to day operations in all 4 categories• Experienced in client relations, booking and executing events up to 1500 guests at once• December 2014 contracted events revenue $570,000 with over 5,000 guests• Management responsibilities including payroll, beverage ordering, tip distribution, hiring, training, restaurant promotion, building client database

San Jose Marriott

- Manage 3 outlets in a 506-room convention center property- Arcadia - a Michael Mina modern American steakhouse. 4 Star rated on OpenTable and Yelp- Union property experience- In-room dining top 20 of all MHR in GSS, 2013 YTD- Tanq - high volume craft-cocktail bar open lunch and dinner- WIG property coach

Lax Marriott

Ensure staff is working together as a team to ensure optimum service and that guest needs are met.Complete scheduled inventories and stock and requisition necessary supplies Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savingsServe as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

San Diego Marriott Marquis & Marina

Completed 10 week training program and Marriott MDP BinderSpent time in different departments throughout the property learning the different job functionsWorked along managers and supervisors in the Marina Kitchen restaurant; running shifts, generating reports, ensuring guest satisfaction

Planned and executed meal for 80 guestsCreated schedules; managed 30 employeesSet up/clean dining area, beverage station, floorServe food and beverages to guestsPre-prep and cook food items for menu entrees Won award for "Best Server," Fall 2010Won award for "Best Kitchen Employee" Spring 2011

Oak Brook Hills Marriott Resort

Work in 6 F&B outlets on resort propertyServe food and beverage to guests, deliver to roomsMaintain sanitary workstations throughout the shiftComplete inventory requisitionsMaintain a cash bank, complete credit transactions and room charges

Set up/clean buffet-style dining area, beverage station, and kitchenPrepared hot breakfast and beverage items throughout the shiftMaintained a sanitary work environmentUnloaded frozen, refrigerated, and dry storage items from deliveries

Greeted and directed guestsBooked individual and group reservationsMaintained accurate accounting for cash and credit transactionsResponded to complaints, questions, and concerns; offer concierge servicesPrepared occupancy reports, variance reports, guest ledgers, breakfast vouchersUpheld a clean, friendly, and welcoming environment

Hospitality Management, Hospitality Administration/Management

Ba, Hospitality Management

Activities and Societies: Division II Water Polo,2009-2011 ACWPC All-Academic Superior Level, Hospitality Management Association, Dean's.