Hope Putty, Mais Email & Phone Number

Manage accounts and strategy of B2B and B2C sales.

United States

- Was hired to be an assistant for one of the member programs and was promoted to being the head over two member programs within a month of being hired.- Doubled the number of members we had in the programs under my management.- Trained and supervised four staff members.- Performed marketing for the business via public events and via written, electronic, and oral communication.- Managed accounts for all members of the programs I managed and resolved conflicts that arose with the members and other visitors.- Supervised and performed administrative duties for major events.- Analyzed the effectiveness of the programs' elements and adjusted the programs accordingly. - Provided my supervisor with information for making decisions on the administrative and programmatic aspects of operations.- Provided strategies for meeting program goals.- Researched applications to improve programs and create smoother operations.

Texas, United States

- Met promotional standards to become a Corporate Trainer within one month of being hired.- Used direct marketing to secure new customers.- Managed new customer accounts. - Trained staff members on marketing techniques.- Trained a team starting a new branch in the south Texas territory.- Evaluated areas and created strategies for approaching territories.

Dallas/Fort Worth Area

-Edited leadership curriculum material.

Dallas/Fort Worth Area

- Coordinated general administrative functions.- Wrote letters on behalf of the Registrar’s Office to clients and third parties.- Managed projects regarding information databases and reports.- Enforced policy implementation.- Trained six workers on registration policies and procedures.- Updated the Registrar’s Office training and policy manual.- Gathered confidential student information and prepared it for the appeals committee regarding students' appeals on university policies.- Mediated between students and the appeals committee.- Processed requests for academic records.- Used customer-service and problem-solving skills to help students, parents, companies, staff, and faculty via phone, email, and in person interactions.- Provided advice on university and administrative policies based on information from a variety or sources and departments.- Analyzed the effectiveness of operations and created strategies for improving efficiency and reducing costs.- Evaluated resources being used and discovered a significant amount of waste due to the office’s paper usage. Communicated with the head of our department and another department to reduce paper waste by half.- Examined correspondence sent via email, departamental mail, and third-party mail and distributed information.- Researched new methods of improving operations.

Dallas/Fort Worth Area

-Oversaw and trained four student workers.-Processed reports via Office Suite.-Evaluated and approved students’ degree plans.-Corrected and updated students’ files.-Addressed students’ questions and processed requests.

Dallas/Fort Worth Area

Created extensive research reports regarding political figures.Condensed contact information for individuals associated with ACT.

Master Of Business Administration - Mba

Master Of Arts - Ma, International Studies

Bachelor Of Arts - Ba, Political Science