• Oversees the agency’s compensation and benefit plans, utilizing the Human Resource Information System (HRIS).• Maintains the agency compensation plan • Coordinates and conducts open enrollment activities. • Reviews, processes, and records payment on all plan invoices and claims. • Oversees employee benefit claims, invoices, payments, and reconciliations. • Participates in meetings with insurance carriers, consultants, and actuaries in developing benefit plan provisions. • Oversees the effective communication of benefits and related information to the staff. • Prepares and distributes individual plan information as plans are revised and serves as principal liaison with carrier representatives on claims, premium rate changes, and exploring additional coverages. • Processes bi-weekly payroll disbursements.• Utilize human resources data for continuous quality improvement within the agency. • Facilitates benefits orientation with new employees and informational meetings/training for current staff.• Provides insurance carriers and others with plan census data, cost analyses, and statistical abstracts as requested. • Establishes and maintains plan records. • Monitors new legislation that affects the benefits program and, where appropriate, recommends plan changes to conform to the legislative initiatives. • Oversee wellness initiatives. • Compile and submit reports within established timelines.

• Partnered with Managers to identify talent needs and requirements. • Maintained all applicants and verified eligibility within applicant tracking system.• Maintained and assisted new employees with onboarding including but not limited to pre-employment screenings, offer letters, paperwork, and I-9 documention and verification procedures.• Developed and implemented Success Improvement Plan (SIP) procedures.• Developed, implemented and maintained Orientation presentation and procedures.• Designed and implemented overall recruiting strategies to achieve required staffing levels.• Updated job descriptions and job specifications.• Prepared recruitment materials.• Sourced and recruited candidates via job boards, social media, Ohio Means Jobs, Handshake, and more.• Participated in career events and job fairs.• Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates.• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.• Acted as a point of contact and build influential candidate relationships during the selection process.• Assisted Managers with selecting and interviewing candidates.• Ensured compliance with all applicable employment laws and policies.• Maintained related up-to-date internal policies and procedures.• Promoted and managed the employee referral program.• Assisted with the Affirmative Action Plan.• Assisted I.T. Department with development and implementation of onboarding ticketing process.• Assisted in development and conducting of various trainings for Managers and staff.

• Oversaw issuance of compensation, benefits and leave.• Oversaw HR Systems and Processes.• Evaluated, Updated and Enforced Policies and Procedures.• Evaluated, Updated and Enforced Position Descriptions.• Monitored and ensured the organization’s compliance with federal, state and local employment laws and regulations, and recommend best practices; • Disciplined and Terminated Employees.• Conducted research, analyzed organizational trends and executed best practices for hiring, talent management and retention.• Planned, lead, developed, coordinated, and implemented policies, processes, training, initiatives, and surveys to support the organization’s human resources compliance and strategy needs. • Administered and oversaw human resources programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Conducted research and analysis of organizational trends including review of reports and metrics from the human resources information system (HRIS).• Develop and manage the budget for the Human Resources Department.• Plan and Execute HR Functions strategically, such as compensation and benefits, performance management, training and development, occupational safety, employee communications, employee experience, and employee relations.• Processed payroll for different levels of staff, including salaried and hourly positions.• Assigned tasks and evaluated employee performance.• Supervised employee hiring, selection and disciplining procedures.• Facilitated professional development and certification activities for staff.• Monitored organizational compliance with federal, state and local policies and regulations.• Maintain employment records.• Interview and select best-fit employees for hire.• Assign roles and manage user access within all systems.

• Maintained all applicants and verified eligibility within applicant tracking system.• Interview and select best-fit employees for hire.• Maintained records for over 900 employees.• Scheduled Department Leads for providing education during monthly orientation process.• Responsible for running all equipment during all administrative meetings.• Worked as Administrative Assistant to the Vice President.• Answered and routed phone calls.• Responsible for maintaining and ordering supplies.• Maintained schedule for Vice-President and multiple conference rooms.• Responsible for scheduling monthly administrative meeting, distributing agendas and documenting minutes.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.• Built and maintained relationships with peers and upper management to drive team success.• Answered incoming telephone calls to provide store, products and services information.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.• Built trusting relationships with customers by making personal connections.