Formalized and managed production calendar for all departments including screen printing, embroidery, custom signs, and art designs for existing and new customers to meet a strict 14-day production deadlineOversaw daily purchase orders from numerous vendors in all production mediums and retained detailed records of all ordersProvided updates to clients throughout the production process to conserve client relationshipsSupervised back-of-house workspace to ensure maximum efficiency and minimize lossArbitrated customer complaints to guarantee guest satisfaction to uphold client retention rates

Assisted Managing Attorney with daily legal tasks, scheduling court reporters, hearings/depositions, and mediation while overseeing attorney/independent contractor calendars, incoming/outgoing emails, court deadlines, internal deadlines, and IP docketFiled and served all legal documents following specific judicial requirements through the use of the Florida E-Filing System, other filings included corporate governance documents with the State of Florida, EEOC, PACER, TTAB, and the USPTODrafted legal documents, including but not limited to, pleadings, motions, subpoenas, summons, notices, discovery requests, and correspondence to various parties and court representatives as neededServed as client and opposing counsel point of contact for all legal matters to maintain transparency Drafted firm policies and procedures and researched capabilities of office technologies to enhance the firm’s time profitability

Managed and supervised a team of 4 employees and trained all new hires to Marriott standardImplemented a new filing and documentation system to better log travel arrangements for guestsEstablished travel arrangements for Major League Sports teams and other VIP guestsCoordinated large group Historical Tours & Luncheons and hosted elevated evenings at Renaissance to introduce local artisans and musicians to hotel guestsBuilt and maintained mutually beneficial relationships with local downtown business purveyors