Horace Jones Email & Phone Number

Carlsbad, Ca

Infrastructure Lead for successful in-house SAP Hana conversion from AIX/Power to x86/Linux.Provide support for a diverse hardware and software environment consisting of Redhat Linux, Satellite, IBM Power, EMC, Hitachi, Lenovo, Cisco, NETAPP, Oracle, SAP HANA, Nutanix, VMWare, SAP Applications (ECC, BW, APO, XI, Portal, SRM, EWM, MII), Tumbleweed/Axway Secure Transport, Data Domain, Avamar and other applications. Strong technical background configuring, installing, troubleshooting, repairing and administering AIX, IBM pSeries (power5, power6 and power7) hardware utilizing the IBM HMC console and NIM. Currently implementing IBM’s System Director. Efficient in administering RedHat and SuSE linux (cron, nis, tcp/ip, yp, passwords, nfs, cifs, snmp, top, iostat, vmstat, ntp, ssh, dns, rsync, tar, find, rpm, configure network, system registration, create/increase/manage volume groups, logical volumes, and file systems, manage user accounts, YUM for updating and installing RedHat packages and YAST for configuring SuSE). Capable of performing advanced day to day duties including installation, upgrade, break/fix, capacity planning, performance monitoring and system documentation of hardware and software. Proven ability to learn quickly and work independently or in a team environment.Excellent analytical, problem solving, oral, telephone and written skills.Provide technical guidance and leadership to an enterprise platform support team providing 24/7/365 global enterprise services.Change management capabilities in direct support of the enterprise platform team, and indirect support to other areas of IT that are more business aligned. In this role, providing a critical bridge between deeply technical IT resources, and non-technical business resources.

Carlsbad, Ca

San Diego, Ca

Responsible for supporting over sixty AIX workstations and servers for various San Diego City and San Diego County customers.System Administration duties include, but are not limited to, upgrading and applying patches to the operating system, performing backups and restores, configuring TCP/IP and NFS, coordinating network connections, installation and configuration, troubleshoot and repair internal and external I/O.

San Diego, Ca

Performed hardware maintenance on various types of IBM and OEM hardware. Hardware included copiers, personal computers, monitors, routers and printers. Performed most of my duties on the high-end equipment, which included RS/6000’s, water-cooled and air-cooled mainframes and I/O equipment attached to these processors.Responsible for several accounts containing the mentioned equipment. Duties in managing my accounts included checking error logs, performing routine maintenance on equipment, interfacing with IS managers, attending meetings, installation and discontinuance of equipment, responding quickly to trouble calls and taking a pro-active approach in managing the accounts to avert issues before they arose.

A.S. Digital And Computer Electronics, Computer Electronics

High School Diploma, General Studies