David Horan Email and Phone Number
David Horan work email
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David Horan personal email
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With over twelve years of experience in the tech industry, I am a passionate and innovative leader in service quality and readiness. My mission is to provide an effortless and value-enhancing experience to any member who needs additional support on LinkedIn, the world's largest professional network. I have a Master of Science in Management of Information Systems Strategy and a Diploma of Education in Ethical Hacking, which enable me to design, implement, and scale the global service quality program for our member-facing Global Support teams. I am also a conscious business facilitator, who helps learners achieve their goals and tasks in a conscious manner while maintaining and strengthening relationships.In my current role as Senior Manager, Service Quality and Readiness at LinkedIn, I have transformed the service quality program for our Global Support partners through a series of ongoing work-streams. These work-streams include the transformation and centralisation of manual evaluations to competency based reviews as well as the scaling of the program through new technology implementations to ensure we have the strongest signal to date. Through these initiatives, I have added efficiencies, consistency, and greater insights to the program, as well as improved the customer and member satisfaction and loyalty. Some of the skills that I use and develop in this role are marketing communications, problem solving, and communication.
- Website:
- linkedin.com
- Employees:
- 36309
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Senior Manager, Service Quality & ReadinessLinkedin Sep 2024 - PresentDublin, County Dublin, Ireland -
Global Manager, Service Quality And ReadinessLinkedin Jan 2021 - Sep 2024Dublin City, County Dublin, Ireland -
Conscious Business FacilitatorLinkedin Jan 2020 - Jan 2022Dublin, Ireland -
Program Lead, Quality SolutionsLinkedin Oct 2018 - Dec 2020County Dublin, Ireland -
Go Green Site LeadLinkedin Mar 2017 - Dec 2020Dublin, Leinster, Ireland -
Senior Quality Solutions SpecialistLinkedin Jan 2017 - Sep 2018Ireland -
Lead Support SpecialistLinkedin Mar 2017 - Jul 2017County Dublin, Ireland -
Senior Support SpecialistLinkedin Aug 2015 - Mar 2017Ireland -
Customer Advocate - Level 1 & 2Linkedin Nov 2013 - Jul 2015Dublin -
Team LeadGoogle Oct 2013 - Nov 2013Dublin -
TrainerGoogle Jul 2013 - Nov 2013Ireland -
Local Data Quality EvaluatorGoogle Oct 2012 - Nov 2013Dublin -
Business Development ManagerMalvern House Dublin Jan 2012 - Aug 2012Dublin, Ireland
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Marketing ExecutiveMli International Schools Jan 2009 - Dec 2011Dublin -
Operations Manger - Activities & ExcursionsMli International Schools Nov 2007 - Aug 2010Ireland & Uk -
Key Grip/GafferHooligans The Movie Inc. Jul 2003 - Aug 2003Dublin
David Horan Skills
David Horan Education Details
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Diploma Of Education -
Master Of Science (Msc) -
Bachelor'S Degree -
Bachelor'S Degree -
Bachelor'S Degree -
Skerries Community College
Frequently Asked Questions about David Horan
What company does David Horan work for?
David Horan works for Linkedin
What is David Horan's role at the current company?
David Horan's current role is Service Quality Manager @ LinkedIn | Customer Experience Expert.
What is David Horan's email address?
David Horan's email address is da****@****ail.com
What schools did David Horan attend?
David Horan attended University College Dublin, Dublin City University, National College Of Ireland, Université De Toulouse-Le-Mirail (Toulouse Ii), Dublin City University, Skerries Community College.
What are some of David Horan's interests?
David Horan has interest in Health.
What skills is David Horan known for?
David Horan has skills like Leadership, Data Analysis, Team Management, Project Management, Operations Management, Public Speaking, Management, Teamwork, Time Management, Coaching, Agile Project Management, Strategy.
Who are David Horan's colleagues?
David Horan's colleagues are Turane Eliyeva, Emily Lisanti, Kevin Valiente, Johnb7mol1108-195248 Doe, Vijendra Anerao, John10gok1113-000043 Doe, Johnnaow11027-214520 Doe.
Not the David Horan you were looking for?
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David Horan
Sme Investor | Scale-Up Expert | Growth Strategy | International Sales | Ceo | Founder | Developer | Author | Automation EngineerIreland1biotector.com -
2hotmail.com, oneviewhealthcare.com
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