Ashley Horne Email & Phone Number

Atlanta, Ga, Us

Coordinate new product installations across FRONTSTEPS Dwelling and Community products, ensuring timely delivery and scope adherence. Consult with clients throughout the implementation process, ensuring software configurations meet technical requirements. Manage multiple customer implementation projects from onboarding to project close, using GuideCX to ensure timelines and task completions. Resolve conflicts and address issues to maintain project quality, providing bi-weekly status updates to stakeholders. Develop and document new processes to drive efficiency and revenue, collaborating with cross-functional teams to implement products and meet client expectations.

Maintain detailed CAD drawings for low-voltage systems, such as fire alarms, security, access control, and audio-visual systems. Collaborate with project teams, engineers, and field technicians to ensure project requirements and specifications comply with industry standards. Update and revise CAD drawings to reflect design changes, while organizing and maintaining files for easy access. Prepare material take-offs and generate bills of materials (BOM), managing project schedules and deadlines across multiple projects. Manage payments for CAD drawing permits and plan reviews for state and local jurisdictions.

Norcross, Georgia, United States

Maintained and processed around $40,000 in attrition a month for residential accounts valued at $1.5 million for the companyProjected attrition trends based on volume and historic dataAdvised management on warning signs, and trends through processing so decisions could be made.Met or exceed monthly and quarterly attrition goals were met for 4 straight quarters.

Stone Mountain, Georgia, United States

Contacted and assisted a volume of 800 customers a month75% collection ratio resulting in $4,500 in revenue collected each monthExceeded company goals by at least 50% for the duration of employmentAssisted with floor sales contributing to weekly and monthly sales goals

Clarkston, Georgia, United States

Help increase store profitability thought customer relationship development and marketing, accurately determine loan values based off vehicle appraisals.Successfully manage customer accounts, ensure payments are made in a timely manner,collect on past due accounts(30-60 days), make daily bank deposits, accept customer payments, process vehicle liens, and comply with company polices as well as all local, state, and federal laws and regulation

Intro To Programming

Associate Of Arts - Aa, Graphic Design

Associate Of Arts - Aa, Graphic Design