Managing hardware asset leases globally:- Keeping close relation with various lessor companies- Review (Global) and sign (EU only) lease contracts - Keep track of all leased assets and related costs- Manage the end of lease process for all leased assetsKeeping close contact with hardware suppliers:- Attend/Hold regular calls regarding updates, problematic topics- Review and track orders- Distribute information towards internal customersManage the Global Fleet team and keep contact with them through weekly calls where all issues, concerns and updates are shared.Generate and share key reports with internal teams globally.Receive and solve ad-hoc issues related to hardware asset management, leasing, invoicing, etc.Periodically review the processes and continuously look for process optimization.

Managing hardware asset leases:- Keeping close relation with various lessor companies- Review and sign lease contracts - Keep track of all leased assets and related costs- Manage the end of lease process for all leased assetsKeeping close contact with hardware suppliers:- Attend/Hold regular calls regarding updates, problematic topics- Review and track orders- Distribute information towards internal customersManage the European and North-American Fleet contacts in various countries. Keep contact with the global teams through weekly calls where all issues, concerns and updates are shared.Generate and share key reports with internal teams globally.Receive and solve ad-hoc issues related to hardware asset management, leasing, invoicing.Periodically review the processes and continuously look for process optimization.

- Managing the application from server side, to ensure continuous availability andreliability of the tool.- Handling on- and -off boarding activities for the supported customers (serverdecommission, server on-boarding)

- Participated in incoming projects affecting the CIRATS team.The participationincluded negotiation with the customers, development team and to actively take partin the projects from start to end (manage, modify/update, implement, test).- Provided educational presentations to teams using CIRATS globally.- Handled complex problems related to the application.- Handled change requests (end-to-end management of the change life-cycle)- Managed application outages (reported the issue/outage, took part in thetroubleshooting, tested the application after solution)- Collaborated with the infrastructure, developer and stakeholder teams. (via phone,mail, chat)- Created SQL queries/fixes for the application.

- Handled incident, problem and change requests (end-to-end management of theincident, problem, change life-cycle)- End to end coordination of version upgrades, including requirement planning,UAT(user acceptance test), Pre-Production implementation, Productionimplementation, user communication, etc.- Handled complex problems related to the application.- Created SQL queries/fixes for the application.- Collaborated with the infrastructure, developer and stakeholder teams. (via phone,mail, chat)- Provided educational presentations to teams using CIRATS globally.

- Handled common/reoccurring user issues/problems via chat or internal ticketingtool(s)- Managed user problems/incidents/requests via internal ticketing tool (s)- Created reports for the management regarding our team's performance- Created the base of GDF dispatching for our team- Continuously learnt new methods and ways of working to be more efficient.

- End to end management of incoming orders via the web-shop interface- Managed the product database for the web-shop- Communicated with partners abroad (China)- Handled bulk product orders from foreign countries- Product photography- Preparation of the product(s) for the web-shop (Photoshop, Corel Draw)