• Develop and execute project roadmaps aligning with business goals and market opportunities.• Oversee end-to-end project lifecycles, ensuring timely delivery within budget and scope.• Cultivate relationships with key stakeholders, leading to increased client retention and satisfaction.• Identify and secure new business opportunities, driving revenue growth through strategic partnerships and innovative solutions.• Coordinate cross-functional teams, fostering collaboration to achieve high-impact outcomes.

Tialoc Malaysia is the general contractor capable of providing several construction models to its industrial’s clients. TM has successfully delivered several major projects with one stop solution in the field of plants and facilities, environmental technology systems as well as composite process equipment.TME is an engineering company specializing in environmental technology, a sister company to TM. TME strive to help clients achieve the maximum efficiency and protecting the mother Earth at the same time.• Utilized prospecting strategies to lead initial outreach to prospects (existing customers or new customer)• Formulated winning strategies for customer retention (If we can’t convinced them, then we confused them)• Constantly obtain market intelligence on market trends for key customers by following• company MI protocol• Collecting and analyzing customer feedback to guide the continuous improvementof customer care services.• Acting as liaison between customers and project management departments in order to• ensure projects are completed and close out or handover without LAD and litigation• Actively encourage safety awareness among the project team as well as promote the EHS awareness to customer• Supported the project management team by liaise with Client to ensure prompt collection from client• Led a cross functional team to successfully tender for targeted project, by utilizing the Responsibility Matrix, Procurement Matrix and Roadmap.• Spearheaded the Lean Construction Management program to mitigate the potential risk, and ensure smooth operations on site.• Spearheaded a team to review and improve or create a new Sales process SOP for future leaders of business development department. Skill Utilized: Team Leadership, Strategic Planning, Advanced Coordination, Blooming Relationship ManagementKeyword: Focus Marketing, Analytical Thinking, Data Analysis, Business Development

• Identified and engaged with key decision makers in target market segments through delivering product presentations and providing technical advice and support.• Planned and organized customer visits and provide efficient and professional response to customer enquiries and requests.• Generated sales opportunities through the development of new and existing accounts and delivered targeted sales monthly.• Developed and maintained a network of relevant contacts within the construction industry.• Mentored, coached and guided the direct reports and ensuring they are aligned to business plan.• Established a network of distributor during the first 3 months, bringing in RM200k revenue and set a firm foothold on the Northern Region.• First to successfully spec into a landmark project in Penang, further increase the brand awareness and acceptance.

Achievements:- Achieved targeted revenue throughout the tenure at Kobelco. Enjoyed a more than 6 company trips locally and international with colleagues and distributor alike. Roles and Responsibility:• Taking care of clients’ based in CENTRAL & SOUTHERN region of Malaysia, thus heavy travelling will be involved.• To prospect, call, service, marketing and sales company's product to potential customers and existing customers.• Identifying, anticipating and satisfying customer need through attending to their inquiries.• Recommend solution to their problem and providing technical information of the company product and system.• Demonstrate, educate and provide technical advice to customer. Inform existing customer about new products.• Prepare quotation for customer and follow-up within 3 days.• Assist in order arrangement; ensure all orders are fulfilled within deadlines.• Prepared and submit weekly customer survey form and sale report.• Perform good forecast demand and others marketing activities.• Be responsible for maximizing a high level of profit and to ensure that the pre-set sales target is met.• Be responsible for maintaining a high level of customer service and good customer relations.