- Develop MS Excel templates by using various functions like Vlookup, Pivot-table to extract and organize thousands of data from various sources and create XML files for uploading and reporting to regulatory authority which has reduced working time by 90%. - Scrutinize 25+ trade documents and payments every day in accordance with regulations, Anti-Money Laundering policies and escalate issues to relevant stakeholders, resulting in reduced trade-based money laundering.- Process 25+ payments every day accurately & timely by creating various templates for different modes of transactions, while ensuring proper distribution of export payments to meet client’s back-to-back liabilities and mitigating client’s financial risks. - Provide excellent service to clients by delivering timely response, feedback and coordinating with Relationship Managers.- Process client's Cash Incentive Applications. - Prepare various monthly, quarterly and yearly statements and reports required for various trade-based business decisions and timely submission to the concerned authorities.

- Scrutinized import documents thoroughly and within time limit and found discrepancies in more than 80% of the documents, resulting in generation of revenue.- Scrutinized 15+ trade documents and payments every day in accordance with regulations, Anti-Money Laundering policies and escalated issues to relevant stakeholders, resulting in reduced trade-based money laundering.- Processed 15+ payments every day accurately & timely by creating various templates for different modes of transactions, while ensuring proper distribution of export payments to meet client’s back-to-back liabilities and mitigating client’s financial risks.- Performed SWIFT operations for executing and monitoring Letter of Credit (LC), discrepancies, acceptance and ensuring settlement of payments.- Performed financial transactions related to export/import including negotiation, disbursement & adjustment of various loans against receivables.- Monitored export/import related data in online monitoring systems and generated various ad-hoc certificates and reports for trade-based business decisions.- Developed and managed a simplified cash incentive application process from initiation to disposal along with creation of an informative register in order to track the status of 3000+ applications which reduced service delivery time to 3 days.

- Assisted relationship managers (RM) of the credit department of the branch for all their tasks, including but not limited to development and implementation of business to achieve profit target and enhance business portfolio. - Prepared 2 credit proposals for 2 corporate clients by analysing clients’ portfolio & eligibility and received approval for both of the proposals.- Monitored and facilitated clients’ daily transactions and business needs by coordinating with different departments of the bank, visiting clients’ factory and office premises, maintaining relationship and providing timely & excellent service.

- Acquired knowledge on banking, account opening, banking services and products, operations, regulatory bodies and the rules and regulations governing the banking system. - Conducted all tasks assigned in general banking (retail & corporate), teller, loan administration and foreign trade finance services.

- Prepared Competency Demonstration Report (CDR) guidelines, explained to clients and assisted in preparing the report.- Led a team in checking and finalizing clients’ CDR documents according to the standard set by Engineers Australia.- Communicated and coordinated with Engineers Australia and Eduaid Australia office to facilitate application process.

-Checked customer complaints using Complaint Management System and identified coverage, call drop, etc. issues and solved by adjusting antenna azimuth, height, etc.- Planned & prepared Work Order (WO) for change in antenna azimuth, height, Electric/Mechanical Tilt Planning.- Prepared BTRC Approval report for Border sites & Technical Justification for new BTS.Solved GPRS problem by Abis interface plan of NSN.- Analyzed coverage statistics by simulation for new BTS using Aircom Enterprise (ASSET) software.

IDP Education Exhibition- Assisted the Representative of Monash University in counselling prospective students who attended the exhibition. - Translated queries of the prospective students to the representative.- Assessed students qualifications to match with the university's requirements, provided application details and accepted applications.