• Provides customers and account representatives with technical product advice and demonstration support during pre-sales discussions.• Prepares and presents customer needs plan to company teams to assure complete plan is feasible within cost, time, and environment constraints. Resolves complex technical problems to meet customers’ needs.• May provide and/or implement detailed installation plans and post-sales consulting. Provides follow-up support in disseminating complex… Show more • Provides customers and account representatives with technical product advice and demonstration support during pre-sales discussions.• Prepares and presents customer needs plan to company teams to assure complete plan is feasible within cost, time, and environment constraints. Resolves complex technical problems to meet customers’ needs.• May provide and/or implement detailed installation plans and post-sales consulting. Provides follow-up support in disseminating complex technical information on specific applications.• Provides reports and summaries for sales, marketing, installation, delivery.• Presented proposals and negotiated price, terms, and conditions with customers.• Focusing on customer satisfaction with a desire to exceed expectations• Developing, evaluating, and discussing possible solutions with customer.• Maintaining database for new and targeted customers. Show less

• Site and sales engineer for Air conditions spare parts, central Air Conditioning systems and Refrigeration systems.• Handling projects with owners, consultants and contractors.• Consistently ascertained customer needs and current market opportunities.• Presented proposals and negotiated price, terms, and conditions with customers.• Determining project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation… Show more • Site and sales engineer for Air conditions spare parts, central Air Conditioning systems and Refrigeration systems.• Handling projects with owners, consultants and contractors.• Consistently ascertained customer needs and current market opportunities.• Presented proposals and negotiated price, terms, and conditions with customers.• Determining project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation requirements.• Focusing on customer satisfaction with a desire to exceed expectations• Ability to organize and manage multiple projects from concept to completion.• Developing, evaluating, and discussing possible solutions with customer.• Maintaining database for new and targeted customers.• Managing customer relations and built strong relationships.• Follow up and after sales services. Show less

Duties included inspections of site machines & vehicles, protective and periodic maintenance of projects generators,equipments, interfacing and scheduling .

Duties included installing, and maintenance for air conditioners and chillers.

Summer internship in the National Instruments factories which are specialized in producing electronic ships.

Summer Internship: Reinstalling and maintaining the Air conditioning system of the Egyptian ministry of civil aviation.

Summer internship :Maintaining and installing the new chiller units of City stars Mall.

Maintaining cooling towers of water cooled chillers.

Duties included fault detection and maintenance of the production lines in Nasr City factory.Cooling systems maintenance .