I have a strong background in all aspects of operations management, marketing and business development, with extensive experience working with a range of people to ensure successful achievement of organizational objectives. I bring an ability to successfully manage business initiatives, whether it’s creating collaborative teams, developing business and marketing plans and launching initiatives, or analyzing processes and implementing system improvements. Key career highlights:• Launched a new division handling direct mail and fulfillment, transforming it from a cost center to a profit center in 7 months; grew sales to $1+ million within 2 years of launch.• Achieved outstanding sales results repeatedly based on development, implementation and oversight of new marketing initiatives that focused on quality and customer satisfaction. • Performed operational duties for a non-profit, start-up company, from developing revenue-driving training courses to consulting on the most appropriate business structure for forming the company.• Developed operational improvements, including invoicing/inventory process for tracking sold units and an order processing scheme that greatly improved operational efficiency. • Launched company and grew to $7 million per year in annual revenue; built key relationships to drive sales.A strong work ethic with an emphasis on leadership, team building, transparent and two-way communication, and detailed analyses to solve problems while boosting profitability and customer engagement.