Howard Gilbert Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Overseeing and coordinating the volunteer programme for staff of KidsCan's corporate partners. Pursuing new volunteering opportunities to support KidsCan's warehouse activities and to assist our network of partner schools.Developing and managing the KidsCan school visitation plan, including onboarding of new schools and early childhood education centres.

Auckland, New Zealand

Maintaining and expanding a volunteer programme for staff of KidsCan's corporate partners. Sourcing volunteering opportunities to support KidsCan's warehouse activities and to assist our network of partner schools.Additional responsibility for leading Health & Safety at KidsCan.

Auckland, New Zealand

Establishing and growing a volunteer programme for staff of KidsCan's corporate partners. Sourcing volunteering opportunities to support KidsCan's warehouse activities and to assist our network of partner schools.

Auckland, New Zealand

A two-month part-time contract laying groundwork for a staff volunteering programme. • Promoting exisiting volunteer opportunities available to staff • Increasing range and frequency of volunteer opportunities, and sourcing new opportunities at various community organisations• Internal communications to promote volunteering and highlight staff stories related to volunteering and its alignment with company values.• Achievements included increasing staff reporting of volunteering hours seven-fold.

Auckland, New Zealand

Responsible for Customer Management, Warehouse operations, and Business Development opportunities.

Auckland, New Zealand

A varied role combining technical, operational, administration and organisational requirements in the production and delivery of internal and external events, sponsorship activations and hospitality programmes across ASB. These events and activations leverage extensive and wide-ranging sponsorship portfolios that engage with staff, customers, and the general public. Specific responsibilities include:- Planning, set-up and execution of events and activations- Coordination and dispatch of branded assets, including merchandise, furniture and signage- Sourcing and managing on-site crew and volunteers, including H&S and brand requirements- Developing close working relationships with key internal stakeholders such as Sponsorship, Brand Marketing, Social Media, and Event Managers, as well as chosen external production and event agencies.

Auckland, New Zealand

A contract role focussing on the set-up and execution of sponsorship activations and external events to leverage brand positioning for ASB. These events and activations engaged with staff, customers, and the general public. Specific responsibilities include:- Planning of event and activation logistics- Coordination and dispatch of branded assets, including merchandise, furniture and signage- Leading on-site volunteers and coordinating suppliers

A six-week contract to assist the Business Development Manager while a second BDM was recruited. The role was wide-ranging, but included updating the CRM database with contact information and additional notes, running reports from this database, and using this information to execute marketing and communications campaigns for specific events held at The Icehouse.

InterGlobal Assistance joint venture• Leading a team of 8 Medical Assistance Assessors as their frontline manager.• Managing daily and weekly workload, and escalating matters affecting service delivery.• Supporting service by providing the resources necessary to assist in all customer situations. • Maintaining current knowledge of multiple systems, products, and services, and communicating this information to internal members and external customers.• Taking a hands-on approach during busy periods, being available as a point of escalation, and responding to customer dissatisfaction.• Collating and analyzing performance data for daily reporting requirements.• Pro-actively coaching team members to reduce customer complaints and errors, increase the level of customer satisfaction, and to reduce the amount of re-work.• Encouraging a culture of fraud awareness, escalating any suspicions of fraudulent activity.• Assisting in the screening process, first and second interviews of new team members.• Reviewing claims assessments made by the team and authorising settlement up to $20,000 USD• Japanese language specialist and area specialist for Japan

InterGlobal Assistance joint venture• Japanese language specialist and area specialist for Japan, Vietnam and Hong Kong• Mentoring team members in the case management and claims assessment of complex or long-standing claims.• Handling new claims and enquiries from clients, medical providers and other parties.• Assessing and managing in-patient medical claims and settling in accordance to liability.• Monitoring and updating all active files (my own and other team members'), completing or notating actions with clear follow up instructions of the next action.• Updating clients regularly on the progress of their claims and the decisions made.• Maintaining areas of expertise within the team and updating members on changes in procedures or developments in assessing claims (in my case, Japan, Vietnam and Hong Kong).

Selected as a member of the new joint venture InterGlobal Assistance• Japanese language specialist and area specialist for Japan• Handling new claims and enquiries from clients, medical providers and other parties.• Assessing and managing in-patient medical claims and settling in accordance to liability.• Monitoring and updating all active files, completing or notating actions with clear follow up instructions of the next action.• Updating clients regularly on the progress of their claims and the decisions made.

Working on Southern Cross travel insurance and InterGlobal private medical insurance cases• Japanese language specialist• Handling new claims and enquiries from clients, medical providers and other parties.• Monitoring and updating all active files, completing or notating actions with clear follow up instructions of the next action.• Obtaining and providing relevant medical information to claims assessors for them to complete claims decisions.• Updating clients regularly on the progress of their claims and the decisions made.

Auckland

This was a part-time role consisting of the following responsibilities: • Providing support with logistics for events and promotions, primarily for Red Bull.• Installing, removing and maintaining branded Red Bull equipment and furnishings.• Serving as on-site liaison to a diverse range of clients, and ensuring their expectations and requirements were met. • Identifying opportunities to maximise leverage of Red Bull event sponsorship.• Sourcing and managing volunteers for events such as Big Day Out (3 years).• Driving Red Bull van with equipment and collateral to and from events.

This was a contracting role as and when needed by the organisation in seeking funding for their programmes and projects.• Identifying and evaluating potential funding sources for relevance and to tailor appropriate requests.• Preparing funding applications to a variety of community trusts for financial support for various Tennis Northern programmes and activities.• Completing documentation necessary to comply with auditing conditions of each trust.• Collating invoices and receipts and developing compliance reports according to each trust’s guidelines.

• Preparing funding applications to a variety of community trusts for financial support for various Tennis New Zealand programmes.• Preparing documentation necessary to comply with auditing conditions of each trust.• Collating invoices and receipts and developing compliance reports according to each trust’s guidelines.• Supporting the Game Development Manager as required with administration and logistics to support nationwide development programmes.

Auckland, New Zealand

I was employed as a Limited Term Tutor on a contract basis year by year, working in both semesters and during Summer School. The core of the Student Learning Centre was to assist students of all levels with the generic academic skills and principles they required to be successful in the academic environment of the university. I worked with students of all ages, from a variety of cultural backgrounds, and studying in a wide range of disciplines. A large proportion of the role was discussing students’ needs and requirements in one-to-one consultations. I also developed and delivered workshops on academic writing, critical thinking, analytical skills and academic referencing. I left this role at the end of a contract and focused the next year to completing the writing of my PhD thesis.

Auckland, New Zealand

Auckland, New Zealand

Doctor Of Philosophy (Phd), Asian Studies, University Of Auckland Doctoral Scholar

Thesis: ‘Wrestling with Globalisation: Amateur sumo as a nascent global sport’. This study investigated ideas pertaining.

Master Of Arts (Ma), Asian Studies, First Class Honours

Thesis: ‘Cartooning Hirohito: The Rise and Fall of Debate about the Emperor, 1945-1947’. Research focused on the production of left-wing.

Japanese Ministry Of Education Research Scholar, Japanese Studies

Bachelor Of Arts (Ba), Japanese Language And Asian History

Education record