Howard Pope Email & Phone Number

Assisting and building relations with clients. Ensuring client satisfaction and retention. Develop training plans. Onboarding new clients. Internal support and training new employees.

Folsom, Ca

Responsible for a wide range of duties involving the management and execution of internal support and external research projects. Accomplished through project management, client management, and work production. Project management included managing all aspects of the project life cycle, including: client kickoff, determine project scope, research instrument construction, research in the field, report construction, and client delivery. Additional responsibilities included: utilizing Salesforce to track assignments and progress through completion, conducting first hand and secondary market research as necessary, communication with clients during a project's life cycle, summarize survey responses and other secondary data in Excel, create PowerPoint presentations and charts to summarize research findings, solicit and receive project feedback from clients, ensure project documentation such as completed project presentations are appropriately captured, stored and shared and engage clients to learn their needs.

Researched the adoption of technology by state and local governments, as well as K-12 school districts and higher education institutions throughout the United States.

I work as lead research for the Governor's Office of Planning and Research despite my title as Intern. My responsibilities include the following; vetting for the Governor and his Cabinet, evaluating and producing media reports relative to initiatives being worked on throughout the office and handling timely research request from various agencies that work closely with the Governor's Office.

Ba, Government

Bachelor Of Arts (B.A.), Political Science And Government

General Ed.