Maria Herndon Email and Phone Number

Gregory Brewer is a manager for a property management company and hired me for a temporary project in his department. The job included answering phones, light e-mail and computer work.Performed copying, faxing and filing.Contacted clients and vendors.Scheduled appointments.Recorded shipments and deliveries.

As the first point of contact for the member dentists, Referral Specialists/CustomerService Representatives at 1-800-DENTIST require finely tuned customer serviceskills. I was regularly able to solve routine and complex issues to ensure clientsatisfaction, as well as to remain professional and courteous in emotionallycharged situations. · Provided excellent customer service and won several Quality Assurance awards in helping match callers with one of our member… Show more As the first point of contact for the member dentists, Referral Specialists/CustomerService Representatives at 1-800-DENTIST require finely tuned customer serviceskills. I was regularly able to solve routine and complex issues to ensure clientsatisfaction, as well as to remain professional and courteous in emotionallycharged situations. · Provided excellent customer service and won several Quality Assurance awards in helping match callers with one of our member dental offices. · Mastered the art of "active listening". · Trained new employees. · Achieved and maintained the 5% highest success rate per company standard. · Performed data entry. · Maintained near-perfect attendance for 11 years.A Touch of Clay Show less

• Generated and maintained employee and client files.• Set up and organized art shows for busy artists.• Organized customer orders.