Scott Howell
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Scott Howell Email & Phone Number

Software Engineer at Rivers Agency
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 5 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Software Engineer
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size

Who is Scott Howell? Overview

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Quick answer

Scott Howell is listed as Software Engineer at Rivers Agency, a company with 54 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Scott Howell.

Scott Howell previously worked as Web Developer at Rivers Agency and Customer Support Specialist at Ubisoft. Scott Howell holds Full-Stack Web Development from Unc-Chapel Hill Boot Camps.

Company email context

Email format at Rivers Agency

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Rivers Agency

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Profile bio

About Scott Howell

Scott Howell is a Software Engineer at Rivers Agency. Colleagues describe him as "Scott has been a star at Themis Group since he joined the team. Initially recruited as a gamemaster for our customer service corps, his lightning-fast speed and productivity, combined with his popularity with the clients, quickly got him promoted to shift lead and then manager. I would recommend him highly to anyone who needs a CS manager to smoothly run their social game or MMO."

Current workplace

Scott Howell's current company

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Rivers Agency
Rivers Agency
Software Engineer
north carolina, united states
Employees
54
AeroLeads page
5 roles

Scott Howell work experience

A career timeline built from the work history available for this profile.

Web Developer

Current

Carrboro, North Carolina, United States

Full stack development, converting web design concepts into fully coded functional websites while maintaining and enhancing site functionality for multiple clients.Develop and maintain websites such as Wolfspeed, utilizing a headless WordPress CMS with a static React frontend, built on Gatsby using GraphQL for data queries. The setup integrates.

May 2022 - Present

Customer Support Specialist

Morrisville, NC

Utilized SalesForce ticket management system to handle live chat requests, email tickets, and incoming phone calls requesting Tier I and Tier II Support. Tier I Support: Troubleshooting issues including but not limited to accounts, billing, shipping, technical issues, bug reports, and cheat reports on all gaming platforms for all games produced or.

Nov 2015 - May 2018

Software Engineer

Benchmark Integrated Technology

Birmingham, Alabama Area

Projects: Advansys, Compliance Maestro- Engineer and maintain applications with a focus on student information management for the Adult Education system deployed across multiple states using Microsoft Entity Framework & MVC.- Enterprise Database Management using Microsoft SQL Server - Quality control product releases to ensure performance while working.

Feb 2012 - Aug 2014

Customer Service Manager

Themis Group

Durham, North Carolina

  • Simultaneous Projects:Project: Wizard 101Responsibilities:
  • Managing team of 6 employees responsible for 15 million players
  • Scheduling and time management to maximize customer support
  • Tracking metrics including hours worked and productivity
  • Leading client relations and serving as liaison between developers and CS
  • Handling various customer issues including Billing, Gameplay, and Account Management questions and concerns
Nov 2010 - Aug 2011

Customer Service Representative

Themis Group

Durham, North Carolina

  • Project: Wizard 101Responsibilities:
  • Front line customer support for 15 million players
  • Handling various customer issues including Billing, Gameplay, and Account Management questions and concerns
  • Testing and confirming bug reports
  • Utilizing game master commands to solve customer issues within the game
  • Using RightNow software for managing support queues and time reporting Project: Pirates of the Burning SeaResponsibilities:
Jul 2007 - Nov 2010
Team & coworkers

Colleagues at Rivers Agency

Other employees you can reach at riversagency.com. View company contacts for 54 employees →

4 education records

Scott Howell education

Full-Stack Web Development

Full stack web development Bootcamp Outcomes: Build front-end websites from scratch, as well as using ready-made frameworks that enable.

Studied, Game Design

Full Sail University

High School Diploma

Survivor'S Charter School
FAQ

Frequently asked questions about Scott Howell

Quick answers generated from the profile data available on this page.

What company does Scott Howell work for?

Scott Howell works for Rivers Agency.

What is Scott Howell's role at Rivers Agency?

Scott Howell is listed as Software Engineer at Rivers Agency.

Where is Scott Howell based?

Scott Howell is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Rivers Agency.

What companies has Scott Howell worked for?

Scott Howell has worked for Rivers Agency, Ubisoft, Benchmark Integrated Technology, and Themis Group.

Who are Scott Howell's colleagues at Rivers Agency?

Scott Howell's colleagues at Rivers Agency include Casey Mckelvy, Jill Kindler, Julie Campbell, Catherine Fermanagh, and Britney May.

How can I contact Scott Howell?

You can use AeroLeads to view verified contact signals for Scott Howell at Rivers Agency, including work email, phone, and LinkedIn data when available.

What schools did Scott Howell attend?

Scott Howell holds Full-Stack Web Development from Unc-Chapel Hill Boot Camps.

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