Henry Palacios

Henry Palacios Email and Phone Number

Senior Service Delivery Operations Manager @ Zebra Technologies
Chicago, IL, US
Henry Palacios's Location
Greater Chicago Area, United States
Henry Palacios's Contact Details
About Henry Palacios

• Over 25 years of strong customer service with proven ability to build and maintain relationships within all levels of an organization including interactions with vendors to achieve desired results.• 20 years of management experience across the spectrum of IT Service Management and IT Operations; providing strategic direction, leading teams, implementing processes and delivering measurable results for Global and Domestic organizations.• Experienced Business Relationship Manager with ability to work with the business by gathering the needs and develop solutions to meet or exceed expectations in a timely fashion. • Full life cycle of delivering technologies, from service strategy to continual service improvement.• Implementation experience of IT Service Management (ITSM) frameworks and ITIL.• Career growth based on my willingness to accept challenges and exceed user and business expectations.• Executive member of Six Sigma committee for improving process in the business.• Develop and deliver management value added consulting and strategic infrastructure solution for distributed and large-scale diverse environments.

Henry Palacios's Current Company Details
Zebra Technologies

Zebra Technologies

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Senior Service Delivery Operations Manager
Chicago, IL, US
Website:
zebra.com
Employees:
11500
Henry Palacios Work Experience Details
  • Zebra Technologies
    Senior Service Delivery Operations Manager
    Zebra Technologies
    Chicago, Il, Us
    View

Henry Palacios Skills

Writing Team Building Consulting Help Desk Support Ibm Pmo Sccm Infrastructure Insurance Vendors Sales Brokerage Architecting Incident Management Ibm Websphere Commerce Global Solutions Mentoring Finance Refreshes Information System Oversight Ability To Motivate Successful Track Record Business Administration Temporary Placement Cross Functional Team Leadership Vice Presidents Offerings Windows Xp Closure Management Revenue Design Public Relations Human Capital Computer Science Outsourcing Business Service Continuous Improvement Desktop Computers Key Performance Indicators First Call North America Crm Metrics Mexico It Service Management Spanish Technology Human Resources Methodology Attract Ola Profit Guidance Data Privacy Entry Customer Satisfaction System Business Services Smsc Project Cost Engagements Map Reports Strategy Umbrella Insurance 16mm Strategies Microsoft Office Loyalty Programs Risk Management Transportation New Business Development Asset Management Offshore Training Policy Customer Service Careerbuilder Enterprise Software Sla Solution Project Management Mitigation Research Pmp Stakeholders Incident Call Centers Tactical Planning Service Delivery Chicago Phillips Problem Management Philips Hardware Local Area Systems Design .net Information Technology Project Estimation Vdi Commodities Sap Organizer Business Applications Retail On Budget Production Support Spectrum Project Plans Operating Systems Logistics Applications Accountability Implementing Processes Data Analysis Payment Industry Business Development Schedules Scsm European Union Energy Quality Assurance Strategic Planning Thinker Quality Programs Product Support Digital Imaging Operations Suite Risk Assessment Lake Homes Maps Document Management Aligning Change Management Time Management Timelines Desktop Administration Sow Avaya Technologies Sows Microsoft Project Project Planning Technical Support Technology Integration Service Management Project Sarbanes Oxley Act Rollout Contractual Agreements Rollouts Laptops Pivotal Services Project Delivery Responsibility Project Teams Hris Six Sigma Regulations Bringing People Together Efficient Conference Rooms Itil Trust Serena Changeman Fully Bilingual English Project Oversight Reviews Government Hp Service Desk Vendor Management Green Belt Parcel Process Improvement Visio Software Financial Services Image Capture Compliance Subordinates Lighting Fashion It Operations Proposal Writing Web Services Network Communications Internal Controls Asset Operational Risk Military Fairfax Decision Making Back Office Budgets Financial Transactions Saas Task Management Risk Trading Cost Management Software Development Problem Solving Demonstrated Strengths Directing Delivery Kiosk Americas

Frequently Asked Questions about Henry Palacios

What company does Henry Palacios work for?

Henry Palacios works for Zebra Technologies

What is Henry Palacios's role at the current company?

Henry Palacios's current role is Senior Service Delivery Operations Manager.

What is Henry Palacios's email address?

Henry Palacios's email address is he****@****ast.net

What is Henry Palacios's direct phone number?

Henry Palacios's direct phone number is +197322*****

What skills is Henry Palacios known for?

Henry Palacios has skills like Writing, Team Building, Consulting, Help Desk Support, Ibm, Pmo, Sccm, Infrastructure, Insurance, Vendors, Sales, Brokerage.

Who are Henry Palacios's colleagues?

Henry Palacios's colleagues are Debraj Dhar, Megan P'pool, Mario Benítez Ruiz, Iulian George Ciobanu, Tywanna Blue, Tiya Hsieh, Dharmendra Verma.

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