Hiep Pham
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Hiep Pham Email & Phone Number

IT Support Analyst at Sika
Location: Greater Sydney Area, Australia, Australia 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Support Analyst
Location
Greater Sydney Area, Australia, Australia
Company size

Who is Hiep Pham? Overview

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Quick answer

Hiep Pham is listed as IT Support Analyst at Sika, a company with 18599 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Hiep Pham.

Hiep Pham previously worked as Information Technology Assistant at Strata Choice and Systems Support Analyst at Talent. Hiep Pham holds Sir30216 Certificate Iii In Retail, Competent from Octec Limited Australia.

Company email context

Email format at Sika

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Sika

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Profile bio

About Hiep Pham

With a freshly minted Bachelor's in Information and Communication Technology from Western Sydney University, I've transitioned into the real-world IT arena, currently serving as a System Support Analyst at Talent. Here, I'm deploying and imaging laptops, mastering network monitoring through Cisco Meraki, and swiftly managing tickets daily with Zendesk. My knack for troubleshooting, from software snags to VPN hiccups, is matched by my adept use of Microsoft Excel for financial reporting.Certified in Windows 10, Customer Service, and Cisco Networking Foundations, my education and credentials are the backbone of my technical expertise. At Talent, we prioritize efficient onboarding and offboarding processes, maintaining meticulous technical documentation that ensures a seamless workflow. My commitment is to embed my networking knowledge and customer service finesse into every task, supporting our team's objective to deliver top-tier IT solutions.

Current workplace

Hiep Pham's current company

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Sika
Sika
IT Support Analyst
Sydney, NSW, AU
Website
Employees
18599
AeroLeads page
4 roles

Hiep Pham work experience

A career timeline built from the work history available for this profile.

It Support Analyst

Sydney, NSW, AU

Information Technology Assistant

Current

Sydney

Nov 2024 - Present

Systems Support Analyst

Sydney, New South Wales, Australia

  • My role includes but not limited to the following:
  • Provided Tier 1 helpdesk support, managing an average of approximately 10 -15 tickets per day using a ticketing system (Zendesk)
  • Deployed and managed monthly Windows patching to address vulnerabilities and ensure system security, using ManageEngine Endpoint Central
  • Deploy Windows and software updates via Manage Engine
  • Deploy Standard Operating Environment (SOE) laptops using Microsoft Deployment Toolkit (MDT)
  • Email security management including spam filtering via Mimecast
Feb 2024 - Sep 2024

Software Intern

Liverpool, New South Wales, Australia

Created chatbot via Facebook messenger.Connecting a network via Access Point

Jul 2018 - Nov 2018
Team & coworkers

Colleagues at Sika

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3 education records

Hiep Pham education

Sir30216 Certificate Iii In Retail, Competent

Octec Limited Australia

Education record

Fairvale High School (Completed)

Completed tertiary education (HSC)

FAQ

Frequently asked questions about Hiep Pham

Quick answers generated from the profile data available on this page.

What company does Hiep Pham work for?

Hiep Pham works for Sika.

What is Hiep Pham's role at Sika?

Hiep Pham is listed as IT Support Analyst at Sika.

Where is Hiep Pham based?

Hiep Pham is based in Greater Sydney Area, Australia, Australia while working with Sika.

What companies has Hiep Pham worked for?

Hiep Pham has worked for Sika, Strata Choice, Talent, and Vesuvio.

Who are Hiep Pham's colleagues at Sika?

Hiep Pham's colleagues at Sika include Marco Diaz Arias, Luigi Perrino, Reginaldo Sales Freitas, Robin-Dean Newcomb, and Ricardo Salazar Haro.

How can I contact Hiep Pham?

You can use AeroLeads to view verified contact signals for Hiep Pham at Sika, including work email, phone, and LinkedIn data when available.

What schools did Hiep Pham attend?

Hiep Pham holds Sir30216 Certificate Iii In Retail, Competent from Octec Limited Australia.

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