Passionate and excited about building world-class technology platform and taking on large challengesAutomate deployment and administration tasks -Influence and design architectures for large-scale production grade systemsInfluence and define security best practices of the platform -Strong working knowledge of Windows Server 2012 through 2019, including core Microsoft software (DNS, DHCP, IIS, File Services, Print Services, .NET Framework, SQL Server, etc.)Design, implement… Show more Passionate and excited about building world-class technology platform and taking on large challengesAutomate deployment and administration tasks -Influence and design architectures for large-scale production grade systemsInfluence and define security best practices of the platform -Strong working knowledge of Windows Server 2012 through 2019, including core Microsoft software (DNS, DHCP, IIS, File Services, Print Services, .NET Framework, SQL Server, etc.)Design, implement, configure and administrate well known hyper-visor and cloud platform – Hyper-V and VMware ESXiBe familiar with the design and implementation of secure Wi-Fi environmentsInstall new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Show less

Response to the company's customers' telephone calls, letters and virtual requests of technical character in an efficient and timely manners․Interact with customers to provide and process information in response to inquiries, concerns, and requests about Internet products and services․Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more․Fix registered problems during the first contact and transfer… Show more Response to the company's customers' telephone calls, letters and virtual requests of technical character in an efficient and timely manners․Interact with customers to provide and process information in response to inquiries, concerns, and requests about Internet products and services․Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more․Fix registered problems during the first contact and transfer non-resolved requests if necessary to the corresponding departments or staff member․ Follow up to the accomplishments of registered customer requests․Conduct an ongoing registration of customer requests and accomplishments or any other outcomes․ Show less

Response to the company's customers' telephone calls, letters and virtual requests of technical character in an efficient and timely manners․Interact with customers to provide and process information in response to inquiries, concerns, and requests about Internet products and services․Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more․Fix registered problems during the first contact and transfer… Show more Response to the company's customers' telephone calls, letters and virtual requests of technical character in an efficient and timely manners․Interact with customers to provide and process information in response to inquiries, concerns, and requests about Internet products and services․Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more․Fix registered problems during the first contact and transfer non-resolved requests if necessary to the corresponding departments or staff member․ Follow up to the accomplishments of registered customer requests․Conduct an ongoing registration of customer requests and accomplishments or any other outcomes․Report on the carried out activities and results to the technical support team leader. Show less