As assistant director of first impressions, my daily task is to enhance the client experience at JP Kane & Co. From day to day, this could mean curating social media marketing posts on different platforms, assisting clients by walking them through their tax returns, being first contact for client calls, and doing whatever is necessary to make the client's day better. As accounting and tax returns are not my specialty, this job has allowed me to hone my skills in customer service and client relations.

As Administrative Assistant, I helped served the Anderson University student body as they prepared for their international trips and study abroad experiences. I primarily worked with the Tri-S program, which is a program that allows students to "Study, Serve, and Share" in an international and cross-cultural setting. As well as the International Study Abroad program, which offers over thirty locations where Anderson University students can live, learn, and serve internationally. My Tri-S responsibilities included processing travel applications and payments, assisting with the development of programs and itineraries, preparing Tri-S leaders and students for travel, following up with Tri-S leaders upon return and closing out trips, and processing remitted tuition. With the Study Abroad program, I assisted with making appointments for students interested in the program and assisted them with the process to get into the program. I handled the study abroad financial aid, acquired and organized promotional materials for the study abroad program as well as made sure the study abroad office had all the correct liability and insurance forms. I also managed the student staff and other office work tasks, such as MasterCard Accounts, financial records, processing payments for airlines, hotels, tour companies and other vendors. I managed the office calendar with appointments and events and fielding questions from students, faculty, staff and parents about programs.

As Event Assistant, I helped with planning the logistics of events. My responsibilities included prepping client contracts, managed the calendar, prepared invoices for the events, and preparing event space. Also in my position, I served as Customer Service Representative for the Flagship building. Some of my tasks included, greeting guests as they walk into the building, fielding phones calls, updating the social media pages, sending out newsletters,and selling our space to potential clients. Event Involvement: Rainmaker SURGE 16 (2016)1st Annual Christmas Breakfast for Alternatives (2015) Capin Crouse Seminar (2015)AU Falls School of Business Mix (2015)

5th Street Communication is Student ran Public Relation firm on Anderson University Campus. All Public Relation majors and minors must serve in this firm while in school. I worked as a associate writer, writing stories for the Anderson University website. We were required to submit weekly story ideas, correspond with individuals for quotes and pictures, then make edits to our stories. Below are a few of my stories that were featured to the website

The Anderson University Health Services serves all undergraduate student with any physical or mental illnesses they may have. As Student Manager of Health Services my primary responsibility was to manage 6 other student staff member. I served as their direct supervisor when it came to scheduling their hours, providing them with tasks and handling all personnel issues. Also as Student Manager I updated health records in the university database and sent weekly reports to the counties Board of Health. Other tasks included scheduling appointments for the campus nurse, fielding walk-ins and phones and assisting in all emergency situations.

While I was in school I worked for Anderson University Office of Communications as a Web Content Student Editor. In my four years in this position my daily tasks were ever changing. This allowed me to a lot about websites and social media. While working in the web department, I was able to help with a University website redesign, which required me to learn a new content management system called Drupal. I also managed "Blue @ AU", which is an AU ran Facebook and Twitter pages to promote the Colts Training Camp at Anderson University. I also had the opportunity to do some writing for the website and Signature Magazine. Project Involvement:Editing and designing webpages dailyBlue @ AU Facebook and TwitterAnderson University Pinterest PageLive tweeting during AU HomecomingSignature Magazine

• Acted as resource personnel to all conference Directors, Coaches and Participants• Helped with preparing the rooms, making welcome packet and checking in and out the guest.• Prepared and implemented a working agenda and schedule for each conference.• Coordination of day-to-day operations for each conference and camp.