Zoheb Khan Email & Phone Number

Mumbai, Mh, In

Mumbai Area, India

Mumbai Area, India

Spear Headed Talent acquisition for entire Choice conglomerate, Including; Choice Broking, SAMANK, , S.K Patodia & Associates, Choice Consultancy Services, Choice Peers, Choice Tech Lab, Choice Capital Advisors, Choice Corporate Services & Choice E-Commerce.www.choiceindia.com(http://choiceconsultancy.co.in/)(www.samankindia.com) (www.thebyke.com)(www.choicepeers.com)(www.choiceepark.com) (www.choicetechlab.com) (www.investica.com) (www.skpatodia.in)Headed recruitment catered to pan India manpower requirements across all business units.Leading a Team of 5 members & successfully drove towards the goal with proper efficiency. Formulated & implemented recruitment strategy for meeting Pan India manpower planning for entire Choice Group.Designed the Job Description, Job Evaluation, Compensation structure, KRA's & KPI's.Looked after all the employee engagement activities to maintain the Happiness Index of employees through Employee Engagement, Job Satisfaction & Dipstick surveys and fun activities.Handled second level escalations of all the HODs and resolved their queries.Assisted Head HR in preparing and executing all the HR policies.Campus placement organised for Choice in 2017.1. kolkatta (Howrah & Durgapur ) Calcutta Institute of Technology on 10& 11th April 2017.2. Successfully conducted campus hiring for two consecutive years 2016 & 2017 for IIM - Raipur, Nagpur , Amritsar, Ranchi & IIT Kharagpur & Bombay.Have been awarded with Sarvasresth Best Supporter - Human Resource for the year 2016 -17 on 30th April 2017.

Mumbai

Head Recruitment catered Pan India manpower requirements across all Business units related with manpower.Leaded a Team of 12 members & successfully drove towards the goal with proper efficiency. Formulated & implemented recruitment strategy for meeting Pan India manpower planning for entire Bonanza Group.Deployed regional strategies in the location to translate business requirements to sourcing team ensured timely hiring of talents, developed hiring strategies by prioritizing sources according to the requirement. Provided value-add recruitment related advice to Top management to influence and persuade talent decision & strategies. Designed the Job Description, Job Evaluation, Compensation structure, KRA's & KPI's, Have done Compensation benchmarking across all the business units.Efficiently handled recruitment budget for Pan India to reduce the hiring related cost and support revenue related growth for Organization.Looked after all the employee engagement activities to maintain the Happiness Index of employees.Handled the complete process of Goal setting and Goal Achievement Review of the business as per their defined Key Result Area.Handling second level escalations of all the HODs and resolving their queries.Played an important role in preparing and executing all the HR policies under the mentoring ship of Chief HR.Seminars & Conferences.1. HR Conference - Sasmira Institute of Management & Textiles - Worli in 2012.2. India HR Summit - Meluha Hotel - Powai on 21st August 2015.Cities Traveled for Talent Acquisition & Management.1. Ahmedabad Regional Office - In June 2010.2. Amravati - Ravar Jobs - Campus Interview - June 2011.3. Jaipur Regional Office in 2012.4. Bangalore Regional Office in July 2015.5. Jaipur Regional Office in August 2015.6. Delhi - Regst. Office in October 2015.

Mumbai

A) Recruited people for different business lines like Equity Broking & Insurance.B) Shortlisted candidates by analysing their resume posted in the job portals or social sites & by taking telephonic or face to face interviews.C) Co-coordinated with the Business to understand their requirements and serve them with the right profiles.D) Within a span of 9 months was promoted as a Business HR for Powai Regional Office and have mapped an HR Champ under me. E) Single handed have empanelled vendor and conducted massive recruitment drives for West region under supervision of Ms. Alisha Mehra.

Mumbai

Job profile was handling recruitment for BFSI, Shipping etc.Key Responsibilities:A) Recruited people for different organisation according to the clients requirement.B) Shortlisted candidates by analysing their resume posted in the job portals or social sites & by taking telephonic interview.C) Co-coordinated with the HR of different organisation to understand and serve them with the right profiles.D) Taken initiative of business development as well.

Joined CALTEC in the Outbound Process as a Customer care Agent.Key Responsibilities as a standalone role for Reliance & Airtel Reliance Telecom:A) On call bill collections and soft recovery & retention of the customers.B) To hunt and rectify the database of customers who has given the fake documents during their CAF registration.Promoted as a Team Leader in 2005. (Within a span of 8 months of joining the firm) Processes handled as a Team leader: (Airtel, ICICI Smart Cards, World Space Satellite Radio & You telecom broadband).Key ResponsibilitiesMonitoring the performance of team members.Ensure that Pro-active solutions are given and try to reduce the customer complaints & Ensuring resolutions provided are within TAT.Evaluating calls of executives for consistency in call quality.Ensure the disputed cases are resolved on day-to-day basis for maximum pay out from various category of customer.MIS Handling- Analyzing data and compilation of statistics.[Collection/winback calls/Team Performance.The job entails a gamut of activities related to Retaining Customers intending to Churn to Competition, portfolio was managed by me with member of 5 people out calling the customers.Ensuring 100% satisfactory closure of leads generated by the tele-marketing executive with a team of 3 to 7 members each process.To close leads by Mapping & Segregating the Schedule for Field Executives on Shift's allotting them appointments for the day & tagging the same.Achievement: Achieved 100% target in the month of June 2007 & incentive earned for the team of World Space Satellite Radio .For Project of You Telecom for broad band service handled a Team of 11 tele-calling agents.

Pgdhrm, Human Resource Management, Distinction

Attended Workshop And Upgraded Knowledge On Ciis, Critical Incident Interviewing Skills

Activities and Societies: Workshop AttendedCertified - Critical Interviewing Behavioral Skills

Certification Course, Certified Performance & Competence Developer, Distinction

Attended the classroom learning program organised by Middle earth HR in association with Carlton Advance Management Institute - USA.

B.Com, Commerce

Commerce Graduate

Education record

Activities and Societies: Training Attended 1. Magical Training - Trainer's Forum, Thane. At Jupiter Hotel in 2011. 2. 2 Days HR Training.