Over 10 years’ experience in sales and customer experience, 7 years providing daily resolutions to guest problems and concerns in the fitness industry.Qualified reformer pilates, yoga, barre, fitness, and spin instructor, teaching to the Winnipeg community for over 12 years.Takes the time to understand product knowledge, policies, procedure and mandates; owned and operated The Yoga Barre for over seven years, creating an business that connected with 5000+ guests. Responsible for completing company-wide communication and training to employees and guests; previously trained 15+ staff at The Yoga Barre on various teachings, skills and industry best practices to support job performance.Actively contributes to an inclusive work environment and consistently ensures the studio is a safe space for guests and personnel through equality awareness and inclusive practices.Strives to always further develop the skills needed to optimize job performance and enjoys the challenge of learning new skills; recently completes a Digital Marketing Certificate program at the University of Toronto.TECHNICAL SKILLS: Mindbody Application, Wellness Living, Microsoft Office Suite (including Teams), Social Media Facebook Youtube & Instagram, 65 WPM with 98% accuracy, confident with technology and can easily learn programs and processes that are new to me.