Hiren Shah Email & Phone Number

Washington, District Of Columbia, United States

Fairfax, Virginia, United States

• Established three myUSCIS net new development teams by mentoring new Scrum Masters, POs, and Developers to enhance agility.• Coordinated alignment sessions across teams for a product release resulting in 20% reduction in integration issues.• Facilitated briefings to senior leadership and captures actions resulting in data integrity and proficiency.• Provided solution driven information to improve USCIS Architecture and communicates strategic objectives.• Facilitated all Scrum… Show more • Established three myUSCIS net new development teams by mentoring new Scrum Masters, POs, and Developers to enhance agility.• Coordinated alignment sessions across teams for a product release resulting in 20% reduction in integration issues.• Facilitated briefings to senior leadership and captures actions resulting in data integrity and proficiency.• Provided solution driven information to improve USCIS Architecture and communicates strategic objectives.• Facilitated all Scrum ceremonies with a commitment to increasing the team’s emotional intelligence.• Increased team’s sprint predictability by 28% by providing solutions by analyzing custom data-driven metrics. • Created Product Roadmaps to help teams visualize and strategize completed, current, and upcoming epics and user stories.• Savvy in remote collaboration tools assisting teams visualizing dependencies, blockers, and retro action items. • Led collaborative Release Plannings for myUSCIS by identifying risk, estimating schedule, and influencing decisions.• Created dashboards to track velocity, sprint burndown, CFD, cycle time, lead time, team satisfaction, and tech-debt. Show less

Washington D.C. Metro Area

•Organized team planning, retrospectives, stand ups, and facilitated team empowerment and problem-solving.•Coached team members on reporting consistent quality standards in high-visible operational environments•Provide and support governance policies and procedures including change management, perform an assessment of design changes and impact.•Growth driven and innovative in constructing strategy for SharePoint Online business solutions. (business process improvements, workflows… Show more •Organized team planning, retrospectives, stand ups, and facilitated team empowerment and problem-solving.•Coached team members on reporting consistent quality standards in high-visible operational environments•Provide and support governance policies and procedures including change management, perform an assessment of design changes and impact.•Growth driven and innovative in constructing strategy for SharePoint Online business solutions. (business process improvements, workflows, forms, integrations, accessibility.)•Configured advanced SharePoint features such as audience targeting, version control, content types, search, workflows, team sites, alerts and office integration.•Assisting in the creation of the system design and functional specifications for internal development projects.•Provides Subject Matter Expertise for SharePoint and 508 compliance.•Designing metadata in a taxonomy structure to reduce operational costs to improve business strategic goals.•Design Instructional SharePoint Online training for stakeholder and government offices.•Implement training schedules, interactive workshops and hands on 1-1 advanced training.•Conduct special studies, analyses, develops alts, present recommendations to management, influences management decisions.•Provide input into product selection and standards, design, and certification.•Design Out-of-the-Box and customized site collections and pages for FEMA directorates aligning design with mission statement. Show less

▪ Promoted to senior level role in a top 10 ultra-high volume critical care center in the complex market with ownership of 50 plus team members between main office and remote operations▪ Team Leader with responsibilities of critical patient care, visual interpretation of EKG’s, patient experience, operational, assets protection, and legal compliance of HIPAA▪ Responsible for training and supervising junior technicians▪ Mentored young leaders

Bachelor'S Of Science, Software Development & Security, 4.0

Associate Of Arts And Sciences - Aas, Business Administration And Management