Peter Nichols Email & Phone Number

Falls Church, Va

Washington D.C. Metro Area

o Managed concurrent projects within bi-monthly release cycles, including prioritization conflicts between user groups, resolution of software defects, and changes in resources, project plans and scope.o Initiated development of test data standards, internal production test processes, and risk mitigation strategies to streamline and allow process replication across multiple applications and test groups. o Liaison between QA testers and software developers to identify and troubleshoot software defects to resolve issues and develop temporary workarounds.

o Post-production test coordination and project management for Fiber to the Premise (FTTP) project. Extensive client interaction across multiple web and database applications and user groups to facilitate scheduled release testing.o Oversaw creation and maintenance of test data in production environment. Met with network engineers and technicians to coordinate installation of lines at locations across the country. o Conducted First Office Availability (FOA) Pilot programs on-site in PA, MA, NY and NJ. Responsible for test planning, order entry coordination, issue management and resolution.

o Provided project management for End-To-End testing between multiple application groups across the country for upcoming product offerings. Responsible for test plan updates, issues tracking and escalation, and meeting facilitation. o Performed impact analyses on project planning due to changes in scope. o Worked with Accenture management in long term project planning and development and to help identify process improvement efforts within the overall testing effort.