• Coordinating various projects and Consulting Engagements with clients, including IT infrastructure projects andset up office automation and implementation financial system.• Participated in project design meetings and proposed improvements to the design team.• Evaluated potential problems and technical hitches and develop solutions for the development team.• Planned and managed team goals, project schedules and new information.• Supervising current projects and coordinating all team members to keep workflow on track.• Managed project-related paperwork by ensuring all necessary materials is current, properly filed and stored.• Directing project correspondences by preparing and reviewing project proposals, meeting minutes and emails.• Communicating with clients to identify and define project requirements, scope and objectives.• Adhere to budget by monitoring expenses.• Attend CAB meetings and PCR review meetings.

● User and System Administration: Managed on and offboarding of all employees or external users needing access to LIFT systems, including MS365, Active Directory, Salesforce, various collaboration sites, and accounting user credentials.● Information Systems Training and Support: Helped develop internal MS365 training programs for staff and assisted in software and hardware support.● Infrastructure Management: Managed nationwide tech infrastructure projects in physical locations and virtual environments, from physical asset management to transitioning to full remote and hybrid work environments.● Project Management: Worked with regional departments to identify tech related issues and find innovative solutions in the office and for members.● Budget Management: Administering and organizing staff per regional department and reviewing budget approvals for tech needs.● Vendor management: procurement of MSP/scale and expand toward the end of my fellowship.●Notable Achievements: Developed LIFTopolis, virtual simulation of social systems; Return to Work app for initial hybrid staff; successful transitions from on-premises and IaaS to SaaS with Microsoft cloud solutions; built procurement, approvals, HR related and tech support automations using Power Automate

● Provided part time professional management services as front line worker to clients and customers in Houston healthcare and hospitals during covid-19 pandemic.● On site lead for training staff, inventory management of equipment and supplies, administering data and reports under proprietary UMMC database network.

High Efficiency Light Commercial Project• Operations Management (BPM: Modeling, Testing, Optimizing, Automating)• Requesting and delegating Job Requests• Prototype Testing and Risk AnalysisManufacturing Logistics• Provided appropriate training.• Maintaining KPIs and Employee Performance Evaluations• Job delegation with Team Leads and Managers