Hannah Hughes Email & Phone Number

Dublin, Ie

Dublin, Ie

Dublin, County Dublin, Ireland

Administration - Taking bookings, meeting coordination, Responding to queries via email, managing external vendors, communication emails and signageMeeting coordination, managing calendars Managing event attendee queriesManaging a one person site in Bank of America DublinPlanning and executing corporate wellbeing events both virtual and in personBuilding and maintaining relationships with internal and external stakeholdersImplementing and running a booking system for events and wellness sessions to track engagement and attendance Liaison with CBRE facilities management for health and safetyPlanning event roadmaps for the health and wellbeing program

Dublin, County Dublin, Ireland

Administration - Taking bookings, meeting coordination, Responding to queries via email, managing external vendors, communication emails and signageWorking as part of a team at Google Dublin to enhance employee wellbeing and moral in the workplace through events, team experiences and wellbeing initiatives Organising and executing a range of internal iclusive events such as webinars and lunch and learns Organising external events - ensuring health and safety and permits are correct, dealing with vendors, photography, food suppliers, and connecting with sponsorsScheduling and calendar management for internal and external stakeholder meetingsCommunications management Client database managementCustomer service - managing queries, responding to emails, resolving any issues in a timely manner. Responsible for Planning and executing corporate wellbeing events both virtual and in person in advance of each quarterConsistently exceeded targets by maintaining and managing a portfolio of 20+ one on one clients from start to finish proving the ability to build and sustain excellent client relations.Contributing to the growth and success of the program with high client retention and satisfaction ratesBuilding and maintaining relationships with internal and external stakeholders proving excellent communication and interpersonal skillsLiaison with REWS facility management

Dublin, County Dublin, Ireland

Oversaw the daily administrative operations of the onsite wellbeing facilities - Responding to emails, document management, booking system organisation, communications, managing inventory, project assistanceDesigned and executed a range of wellbeing initiatives for the employeesGenerated regular reports on participation, employee engagement and suggestions forclient feedbackCollaborated with Management to ensure a seamless employee onboarding process related to fitnessand wellness services.Maintained accurate records of feedback and suggestions from client employees for continuousprogram improvement.Assisted in planning, organising, and promoting health and wellness events across the organization.Managed the logistics and coordination of wellness events and initiatives ensuring smooth operations.Contributed to the development of wellness content and resources for employee use

Dublin, County Dublin, Ireland

Held the position of Duty Manager and Personal Trainer at Flyefit Dublin for nearly 2 years.Led a team of 8 fitness instructors, providing guidance, training, and support to ensure theyconsistently met high standards.General administration tasks Played a pivotal role in the recruitment and training of new staff members, ensuring they werewell-prepared to uphold company standards.Worked with a variety of clientele Monitored and evaluated fitness classes to ensure they maintained the highest quality and providedfeedback to instructors for improvement.Demonstrated leadership through the organization of monthly staff meetings, fostering opencommunication, problem-solving, and motivation among the team.Successfully met and exceeded targets, contributing to the overall growth and success of the facilityManaged a diverse clientele in a high-traffic environment, utilising strong organisational skills tostreamline operations and maximise efficiency

Dublin

During my time at third level education I worked full time as a supervisor and front of house in a high traffic cafe.Built and sustained strong relationships with regular customers. Supervised daily operations and smooth running of the cafeLed and supervised a team of baristas and waitressesProvided exceptional customer service, dealing with any complaints in a relaxed mannerEnsured compliance with health and safety measures

Promoted and represented the Nespresso brand to increase product awarenessDemonstrated in depth product knowledge to educate potential customers on the productDelivered exceptional customer service skills at all times leading to repeat customers and satisfied customersMet and exceeded sales target each monthReceived 100% in all mystery shopper tests demonstrating adherence to brand standards and customer serviceParticipated in promotional events and campaigns Inventory managementCreated strong client relationships with retail partners such as Brown thomas, Arnotts and Harvey Norman

Bachelor Of International Business, International Business, 2.2

I returned to college to complete my bachelor of International business while working full time. A challenging yet rewarding year! This.

Bachelor’S Degree, Bachelor Of Business, Entrepeneurship + Management

Activities and Societies: Zumba, Tag rugby, Enterprise Soc

Certificate, Digital Marketing, Pr And Event Production, Distinction

Leaving Certificate