Amanda Hsieh Email & Phone Number
@accenture.com
1 phone found area 707
LinkedIn matched
Who is Amanda Hsieh? Overview
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Amanda Hsieh is listed as Strategy Manager at Accenture, a with 636296 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at accenture.com, phone signal with area code 707, and a matched LinkedIn profile for Amanda Hsieh.
Amanda Hsieh previously worked as Senior Strategy Consultant at Accenture and Civic Innovation Intern at Enfocus Inc. Amanda Hsieh holds Master Of Business Administration - Mba from University Of Michigan - Stephen M. Ross School Of Business.
Email format at Accenture
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AeroLeads found 1 current-domain work email signal for Amanda Hsieh. Compare company email patterns before reaching out.
About Amanda Hsieh
Amanda is a Senior Strategy Consultant at Accenture who is passionate about helping clients reimagine their customer experience. She has worked with retail, telecommunications, insurance and government clients to help improve their customer loyalty through the development of frictionless and personalized experiences. Amanda has an MBA from the Ross School of Business at the University of Michigan and graduated from UC Berkeley with a degree in Economics. Amanda is also interested in the intersection of Business and Impact. She has helped social enterprises and non profits with strategic growth, allowing them to have a greater impact on the communities they serve.
Listed skills include Visual Merchandising, Retail, Store Management, Store Operations, and 40 others.
Amanda Hsieh's current company
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Amanda Hsieh work experience
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Senior Strategy Consultant
Current
Civic Innovation Intern
Mba Consultant
Mba Consultant
Strategy Consultant
-Designed virtual agent journeys for COVID-19 patients and exposed contacts to monitor theirsymptoms, freeing up capacity of contact tracers to focus on high priority items-Managed technical, legal and security requirements across 30 health jurisdictions to becompliant with government regulations-Designed 20 unemployment FAQs in one week, servicing 558k inquiries into theunemployment agency through a virtual agent-Managed pilot adoption for 40 customer service agents to drive tool adoption, 100% of agentsmet utilization target of using the tool on 85% of calls-Created a feedback form and synthesized recommendations for tool enhancements, resultingin 121 seconds of handle time savings and a 7% NPS improvement-Managed program KPI’s and created weekly reports for readouts with VP and director levelstakeholders-Oversaw workload of one junior member, providing biweekly coaching and peer review of work to ensure progression
Senior Strategy Analyst
-Facilitated workshops with various business units to co-create a chatbot experience to replacea live contact center agent, resulting in 70K voice call deflections per month-Managed grooming calls and communicated business requirements to technical developmentteam-Redesigned customer ordering process through design thinking exercises, identifying $46M insavings for the Care organization in the form of defected calls and handle time savings-Presented analysis and design recommendations to the VP of Technology, leading to a projectextension due to performance, client relationships and subject matter expertise
Strategy Analyst
Strategy Analyst Intern
Colleagues at Accenture
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Marc Andrew Florendo
Colleague at AccentureGeneral Trias, Calabarzon, Philippines
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Patricia Isabella Dimaano
Colleague at AccentureMarikina, National Capital Region, Philippines
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CJ
Christy Jaganath
Colleague at AccentureChennai, Tamil Nadu, India
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Giovani León Concepción
Colleague at AccentureMorelia, Michoacán, Mexico
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SA
Shivali Agarwal
Colleague at AccentureNoida, Uttar Pradesh, India
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Nikesh Anand
Colleague at AccentureBengaluru, Karnataka, India
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MR
Manjunath R
Colleague at AccentureBengaluru, Karnataka, India
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PR
Patricia Rivero, Pmp®
Colleague at AccentureDublin, County Dublin, Ireland
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اا
اماني السبيعي
Colleague at AccentureRiyadh, Saudi Arabia
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MR
Mirco Raho
Colleague at AccentureLecce, Apulia, Italy
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Amanda Hsieh education
Master Of Business Administration - Mba
Bachelor'S Degree, Economics
Bachelor’S Degree
Frequently asked questions about Amanda Hsieh
Quick answers generated from the profile data available on this page.
What company does Amanda Hsieh work for?
Amanda Hsieh works for Accenture.
What is Amanda Hsieh's role at Accenture?
Amanda Hsieh is listed as Strategy Manager at Accenture.
What is Amanda Hsieh's email address?
AeroLeads has found 1 work email signal at @accenture.com for Amanda Hsieh at Accenture.
What is Amanda Hsieh's phone number?
AeroLeads has found 1 phone signal(s) with area code 707 for Amanda Hsieh at Accenture.
Where is Amanda Hsieh based?
Amanda Hsieh is based in Atlanta, Georgia, United States while working with Accenture.
What companies has Amanda Hsieh worked for?
Amanda Hsieh has worked for Accenture, Enfocus Inc, Psychotherapy Action Network (Psian), and The Blood Cancer Foundation Of Michigan (Formerly Children'S Leukemia Foundation Of Michigan/Clf).
Who are Amanda Hsieh's colleagues at Accenture?
Amanda Hsieh's colleagues at Accenture include Marc Andrew Florendo, Patricia Isabella Dimaano, Christy Jaganath, Giovani León Concepción, and Shivali Agarwal.
How can I contact Amanda Hsieh?
You can use AeroLeads to view verified contact signals for Amanda Hsieh at Accenture, including work email, phone, and LinkedIn data when available.
What schools did Amanda Hsieh attend?
Amanda Hsieh holds Master Of Business Administration - Mba from University Of Michigan - Stephen M. Ross School Of Business.
What skills is Amanda Hsieh known for?
Amanda Hsieh is listed with skills including Visual Merchandising, Retail, Store Management, Store Operations, Customer Service, Inventory Management, Merchandising, and Retail Sales.
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