Harmandeep Singh Email & Phone Number

Midhurst, Ontario, Canada

Midland, Ontario, Canada

Barrie, Ontario, Canada

• Performs a variety of pre-deployment, deployment, and post-deployment tasks of a technical nature including asset verification/tagging, hardware upgrading/ assembly, and installation, testing and operational checks, and interconnection of computer hardware systems and peripheral equipment.• Document processes and procedures to accomplish task objectives including backup/restore of user's data, initiating user's network and wireless connections, migrating user's e-mail, application, and OS settings• Provided tech-support to offsite users having network access, software, and hardware problems.• Trains employees, identifies and repairs product failures, orders and replaces parts as needed.• Assist or provide network administration functions such as implementing MS-Outlook accounts, managing data, modifying network profiles, and recovering passwords

Barrie, Ontario, Canada

Waterloo

• Performed maintenance on various internal and external technical Virtual labs• Performed virtual machine and BlackBerry product testing on all BlackBerry training labs• Assisted with training lab creation and design• Handled computer support tasks within the training department• Assisted with the creation of lab content for internal and external instructor-led training courses• Created and troubleshoot virtual machines for external vendors for training purposes• Maintained and configured user groups and accounts in Active Directory and Blackberry UEM.• Monitored, configured, and troubleshoot Microsoft SQL Server 2014/2017, Windows 2008/2012 Server, Windows XP/7/8,10, Lotus Domino Server, Microsoft Exchange Server 2010/2013, Microsoft Outlook, and Linux operating systems• Developed strong problem-solving skills and the capability to work effectively at a technical level with internal and external partners• Projects: Lab Development: Created virtual environments for external vendors for training purposes.  Set up new domains, group policies, etc. Created and migrated users to the environment Completed prerequisites for BlackBerry Enterprise Mobility Server (BEMS) installation including Skype for Business and Lync Server set-up  Independently installed and configured Blackberry UEM, BEMS, and other BlackBerry product• Certificate of Accreditation:  BlackBerry Support Professional BlackBerry Systems Integration Professional