Ermi is a medical equipment manufacturer with a program that delivers clinically effective stretching in conjunction with physical therapy to help patients recover more quickly.Internal Market Manager | 2021 – 2022- Played a fundamental role in achieving Ermi’s ambitious patient acquisition and revenue growth objectives in Atlanta, south metro Atlanta, South Georgia, and Alabama. - Worked with referral base consisting of Orthopedic Surgeons, Podiatrists, and Physical / Occupational Therapists who referred patients with loss of motion due to injury, trauma, or surgery. - Provided onsite in-services for prospective customers and continued engagement and communication regarding new products and comparative information with existing customers. - Provided patients with comprehensive screening, needs assessment, and coordination of internal and external resources to support them and enhance their physical well-being.- Determined patient care assessment; provided delivery, setup, and education on protocol and use of devices.- Offered excellent patient care, education, and instructions all while performing fulfillment duties such as meeting, and some cases negotiating, program costs to close. - Made patients feel comfortable, at ease, and welcome to the program by engaging patient in conversation. Helped patients stay on-track, on-progress by scheduling regular follow up to discuss progress. - Maintained confidentiality of Patient PHI and other information according to practice privacy practices and HIPPA.- Played a key role in achieving new patient goals by discussing positive qualities of the program during follow-ups.- Built and maintained positive working relationships with outside sales professionals, other inside support staff, as well as working relationships with outside clinics and clinicians when applicable.- Led marketing initiatives.- Managed Salesforce CRM.- Hired as Market Manager / Veteran’s Administration (VA) Specialist; promoted in 2019.

Select Physical Therapy, a division of Select Medical Corporation, provides outpatient physical therapy and rehabilitation for residents in south metro Atlanta.Business Development Manager » Georgia Market and South Metro Atlanta | 2005 – 2014- Led a team of three people. Scheduled manpower and monitored performance to ensure productivity. Set expectations for overall performance; held team accountable for meeting expectations.- Cultivated long-term relationships with clients to achieve customer objectives and consistently increase sales.- Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close. Exceeded sales targets with confidence, self-motivation, hard work, and loyalty to the organization.- Trained new sales staff members on best practices, operational protocol, and tactics to maximize performance.- Strengthened profit opportunities by managing time, resources, and sales teams to meet revenue objectives.- Created professional pre-sales presentations to creatively communicate product quality and market comparisons.- Ensured client satisfaction and retention by offering proactive ideas and driving actionable responses to concerns.- Strengthened branding initiatives by developing strategies to optimize outreach, visibility, and awareness.- Leveraged industry trends to shape value-added solutions for key audiences.- Ensured proper closing times by sustaining personal pipeline and generating leads to minimize workflow gaps.- Aided the executive team by sharing KPIs and insights for continuous improvement.- As Purchasing Manager, procured supplies and DME for 42 outpatient clinics in Georgia.- Hired as a temp working the front desk; progressed through roles including AP, AR, and Purchasing Manager. Legacy companies include Peach State Therapy (until 1997) and Healthsouth (until 2007).