Terry Smith Email and Phone Number
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I am a strategic and operationally efficient business professional experienced in guiding the development of performance driven organizations. In my more than 20+ years of experience, I have collaborated and partnered with organizations to implement complex business initiatives that deliver bottom line improvement. I am a leader of both processes and people, effectively engaging individuals to develop their skills and knowledge to maximize their efforts. I combine my strong experience as a business leader with my deep subject matter expertise in the areas of Organization Development and Talent Management to deliver sustainable business results.I am a customer focused business leader with demonstrated ability to influence process and behavioral change across multiple levels to achieve desired outcomes. My systemic thinking and problem solving approach to business opportunities enables me to leverage communities to drive transformational change.I have partnered in creating leadership development programs for cross functional, global teams that employs experiential activities and the use of leaders as teacher concepts to build skills, awareness and improved leadership mindset. I have worked in the multiple industries – retail, manufacturing, non-profit, educational facilities and pharmaceuticals.Specialties:Implementation EffectivenessStrategy Development and ExecutionOrganizational Change ManagementLeadership DevelopmentTraining Development and DeliveryStrategic AgilityOrganization EffectivenessLeading Change Mnagement TeamsProcsi Certified
Implementation Institute
View- Website:
- implementationinstitute.org
- Employees:
- 1
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Chief Change OfficerImplementation Institute Apr 2005 - Present- Set strategic direction for the firm, created brand, developed new business, optimized operations, aligned resources and full responsibilty for the P & L.- Developed a change management methodology encompassing proven concepts and processes from 20 years internal/external experience.- Designed, developed and delivered experiential implementation effectiveness/change management workshops to build capability in organizations by engaging cross functional leaders. Topics included… Show more - Set strategic direction for the firm, created brand, developed new business, optimized operations, aligned resources and full responsibilty for the P & L.- Developed a change management methodology encompassing proven concepts and processes from 20 years internal/external experience.- Designed, developed and delivered experiential implementation effectiveness/change management workshops to build capability in organizations by engaging cross functional leaders. Topics included Business Acumen, Business Ethics, Change Management, Critical Thinking, Innovation and Improving Employee Engagement.- Co-authored the Implementation Effectiveness Handbook which details a proprietary methodology, tools ans assessments, as a field guide for change practitioners.- Guided a team in the development of an integrated portfolio, program and project management process to align project management and change management functions. Show less
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Founding PartnerRoi Consulting & Implementation 2004 - Present- Launched and managed a consulting practice that provides consultative and advisory services focused in the areas of talent optimization, strategic direction, organizational alignment and change management.- Developed talent in both individuals and teams using experiential learning methods, designing and delivering programs for high potential talent in multicultural, global settings.- Designed, developed and delivered a high potential develoment program for a $7B global… Show more - Launched and managed a consulting practice that provides consultative and advisory services focused in the areas of talent optimization, strategic direction, organizational alignment and change management.- Developed talent in both individuals and teams using experiential learning methods, designing and delivering programs for high potential talent in multicultural, global settings.- Designed, developed and delivered a high potential develoment program for a $7B global manufacturing firm. 65% of the paticipants in the program were promoted to positions of greater responsibility within one year of completing the program.- Designed and led a strategy planning session for a $3B specialty apparel retailer. Reveiwed survey data, sales trends and current processes to develop a three year strategy to align sales, marketing, buying and operations. Show less -
Organizational Change ManaerAristocrat Sep 2018 - Apr 2019Las Vegas, Nevada AreaChange Manger for global Teamcenter software integration across all regions and business units. -
Lead Change Management ConsultantOlr Retail Mar 2015 - Jun 2015Bangkok Metropolitan Area, ThailandLead change consultant for an Oracle retail implementation for grocery store chain and recently acquired convenient store chain.
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InstructorNormandale Community College 2010 - 2012Two year relationship in facilitation of Practicing Implementation Effectiveness workshops. These are designed to help leaders in the change process to refine their skills to identify resistance, diagnois needs and recognize organizational levers to pull to drive change, coach change champions and execute components of a change plan. -
Change ManagementBest Buy 1993 - 2006- Developed and executed a three year strategic plan aligning training objectives, processes and delivery for leaders in the largest consumer electronics company in the world.- Designed and implemented training for both the field and corporate change specialists.- Managed and communicated the vision and purpose of new directions to ensure buy in and needed behavior change to reach desired goals within time frames.- Directed enterprise wide change management initiatives… Show more - Developed and executed a three year strategic plan aligning training objectives, processes and delivery for leaders in the largest consumer electronics company in the world.- Designed and implemented training for both the field and corporate change specialists.- Managed and communicated the vision and purpose of new directions to ensure buy in and needed behavior change to reach desired goals within time frames.- Directed enterprise wide change management initiatives by managing an effective cross functional leadership group to establish strategic plans, assess operational and sales efficiencies and implement an approach to ensure employees embraced and applied best practices and SOP.- Led a team of 18 retail, services and corporate change ambassadors for ten regions in eight service centers across the company. Show less -
Change ManagementThe Musicland Group / Best Buy 2001 - 2002Implemented and led the post merger operational and cultural change integration. Built a team of change agents to work with each of the divisions, focusing initially on the senior leaders and then in the store environment. Successfully led this effort by leveraging leadership, relationship and influencing without authority skills.
Terry Smith Skills
Terry Smith Education Details
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St Michael'S College -
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South Burlington High
Frequently Asked Questions about Terry Smith
What company does Terry Smith work for?
Terry Smith works for Implementation Institute
What is Terry Smith's role at the current company?
Terry Smith's current role is Organizational Change Manager.
What is Terry Smith's email address?
Terry Smith's email address is te****@****ail.com
What is Terry Smith's direct phone number?
Terry Smith's direct phone number is +195292*****
What schools did Terry Smith attend?
Terry Smith attended St Michael's College, United States Air Force Academy, South Burlington High.
What are some of Terry Smith's interests?
Terry Smith has interest in International Travel, Cooking.
What skills is Terry Smith known for?
Terry Smith has skills like Strategy, Leadership, Change Management, Talent Management, Cross Functional Team Leadership, Organizational Effectiveness, Leadership Development, Coaching, Management, Executive Coaching, Training, Retail.
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Terry Smith
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