Christopher Hudson

Christopher Hudson Email and Phone Number

Operations Manager @ Movate
Waco, TX, US
Christopher Hudson's Location
Waco Area, United States
Christopher Hudson's Contact Details

Christopher Hudson personal email

n/a
About Christopher Hudson

As the North American/Latin American Director Customer Experience at Support Services Group, I oversee the delivery of high-quality customer service across multiple channels and markets. I have over 15 years of experience in leading and managing customer experience and call center operations, with a Six Sigma Green Belt and a Call Center Management Certification (CCMC).My core competencies include strategic planning, leadership, and training, which enable me to develop and implement initiatives that exceed the performance objectives of the organization and its clients. I am passionate about empowering and motivating my teams to achieve excellence and customer satisfaction, while leveraging data and technology to optimize processes and workflows. My goal is to create a culture of continuous improvement and innovation that drives business growth and customer loyalty.

Christopher Hudson's Current Company Details
Movate

Movate

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Operations Manager
Waco, TX, US
Christopher Hudson Work Experience Details
  • Movate
    Operations Manager
    Movate
    Waco, Tx, Us
    View
  • Support Services Group
    North American/Latin American Director Of Quality & Customer Experience
    Support Services Group Mar 2022 - Dec 2023
    Waco, Texas, United States
    As the North American/Latin American Director Customer Experience at Support Services Group, I oversee the delivery of high-quality customer service across multiple channels and markets. I have over 4 years of experience in leading and managing customer experience and call center operations, with a Six Sigma Green Belt and a Call Center Management Certification (CCMC).My core competencies include strategic planning, leadership, and training, which enable me to develop and implement initiatives that exceed the performance objectives of the organization and its clients. I am passionate about empowering and motivating my teams to achieve excellence and customer satisfaction, while leveraging data and technology to optimize processes and workflows. My goal is to create a culture of continuous improvement and innovation that drives business growth and customer loyalty.
    View
  • Support Services Group
    Operations Manager
    Support Services Group Mar 2021 - Mar 2022
    Waco, Texas, United States
    View
  • Market Approach Consulting
    Executive Operating Director - Contact Center Operations
    Market Approach Consulting Feb 2020 - Mar 2021
    Waco, Texas, United States
    View
  • Quest Resource Management Group
    Director Of Customer Service Operations
    Quest Resource Management Group Jul 2016 - Dec 2019
    The Colony, Tx
    View
  • Dex Media
    Client Experience Developer- Contract
    Dex Media Jul 2015 - Jul 2016
    Dallas/Fort Worth Area
    View
  • Ace Cash Express
    Customer Service,Collections Sr. Manager
    Ace Cash Express Aug 2012 - Jul 2015
    Irving, Texas
    View
  • Rgs Financial, Inc.
    Customer Service/Collections Contact Center Team Manager
    Rgs Financial, Inc. Oct 2010 - Aug 2012
    Richardson, Texas
    View
  • Litton
    Quality Assurance & Compliance Manager
    Litton Oct 2007 - Oct 2010
    Irving, Texas
    View
  • Wells Fargo
    Teller, Consumer Bank, Service Manager (Phone Bank)
    Wells Fargo Jan 2000 - Oct 2007
    Dallas, Texas
    View

Christopher Hudson Skills

Call Centers Management Process Improvement Leadership Team Leadership Customer Service Credit Cards Credit Risk Loans Banking Training Coaching Negotiation Fdcpa Team Building Debt Management Mortgage Servicing Collections Debt Settlement Operations Management Hipaa Compliance Time Management Payments Third Party Collections Multi Tasking Project Management Customer Retention Sales Financial Risk Production Managment Strategic Initiatives Strategic Leadership Team Management Creative Problem Solving Checks Financial Services Fcra Vendor Management Outsourcing Customer Satisfaction Crm Finance Voip Telephony E Commerce Business Process Improvement Contact Centers

Christopher Hudson Education Details

Frequently Asked Questions about Christopher Hudson

What company does Christopher Hudson work for?

Christopher Hudson works for Movate

What is Christopher Hudson's role at the current company?

Christopher Hudson's current role is Operations Manager.

What is Christopher Hudson's email address?

Christopher Hudson's email address is ch****@****rmg.com

What is Christopher Hudson's direct phone number?

Christopher Hudson's direct phone number is +197246*****

What schools did Christopher Hudson attend?

Christopher Hudson attended Allied American University.

What are some of Christopher Hudson's interests?

Christopher Hudson has interest in Children, Leadership Training, Education, Reading, New Technologies, Process Improvement, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Christopher Hudson known for?

Christopher Hudson has skills like Call Centers, Management, Process Improvement, Leadership, Team Leadership, Customer Service, Credit Cards, Credit Risk, Loans, Banking, Training, Coaching.

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