* Oversee and maintain databases, flow and integrity of data over a number of systems* Streamlining many processes, greatly reducing time cost and minimizing data errors* Maintain comprehensive documentation of data management processes, standards, and procedures for reference and training purposes.* Became Subject Matter Expert and key stakeholder in implementing new PIM system*

* Developed system for obsolete books, increasing sales and reducing loss* Developed initiatives and created programs to improve inventory accounts and more efficient stock ordering* Generated daily inventory and sales reports, reducing errors and loss.

* Assisted with the strategy, execution and analysis of an eCommerce website and Amazon marketplace, leading to a 44% increase in year-on-year website sales* Solely in charge of the Ecommerce department during the first wave of COVID-19, increasing sales 166%* Generated daily sales, inventory and traffic reports, including data analysis and capturing trends* Performed quality assurance checks across platforms, including stock adjustments, updating product details, and rectifying errors

* Managed and oversaw requests and operations for self-published projects and thesis publication* Performed market research to determine purchasing and ordering decisions* Promoted and organized events and partnerships with external academic organizations

* Handled the portfolios of over fifty individual clients in compliance with FCA regulations* Routinely worked with the legal teams of clients to resolve probate-centric disputes* Developed new templates and internal communication strategies to boost office efficiency