Business Management Skills • Have managed clients accounts to $32m/yr and small, medium and large systems integration and infrastructure projects • Built, migrated and managed data centers• Identified key market opportunities and developed business plan to target the telecommunication industry in Indonesia in 1997• Developed business at Telecommunications Client based on critical issues in the client’s business with innovative proposalsAbility to Lead • Led data center staff of 8-11 mostly American EDS staff and over 100 Venezuelan client employees • Had leadership roles in systems integration project in Indonesia staffed from 11 different countries • Led project in Australia with a staff of over 100 with 30% client subject matter experts, 45% third-party application developers and 25% EDSBusiness Relationship Skills• Track record of building strong client relationships across all organizational levels • Develops strong relationships at executive levels People Management Skills • Highly experienced managing cultural diversity• Experienced at facilitating and managing change, mentoring, counseling and conflict resolution• Regularly receive strong approval ratings in employee satisfaction surveysBroad Variety of Experience•Project Delivery Manager - ERP/SAP Re-platform Project•Manager of IT Architects•Client Delivery Executive for Energy Industy Clients•Infrastructure Service Delivery Executive for Retail Industry Client (ERP and Data Warehouse)• Led large systems integration projects in Sydney, Australia and Jakarta, Indonesia (Billing Systems)• Managed client data center in Caracas, Venezuela• Developed solution designs, led mid-range technical implementation projects, developed internal controls, audit compliance, and business continuity programsSpecialties: IT GovernanceIT Supplier ManagementIT Services Contract ManagementIT Process ManagmentProgramme & Project ManagementSAP Infrastructure & OperationsITIL Foundations Certified