• A member of the Executive Leadership Team and Privacy Officer, responsible for information management, with a focus on applied analytics, research, and technology for marketing, customer journey, service delivery, and operations. • Prior to October 2015 I was also responsible for marketing, information technology and planning. • My core responsibilities include setting strategic direction for information and analytics, operational planning, budgeting, people/performance management, technology requirements and administration, fostering partnerships (e.g., academic and other business partnerships) and directing day-to-day operations.

Managed a team of analytics and research analysts with the responsibility of guiding marketing strategies and tactics for residential and business markets, as well as supporting corporate strategic direction.

Leading a team of analysts, I developed marketing strategy for external clients based on insight from customer and market level data.Clients included large U.S. health insurance providers, retail organizations, financial institutions, and software companies.