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Hugo Leyva Email & Phone Number
Technical Support Engineer II
at
VMware
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer II
Location
El Paso, Texas, United States
Company size
Who is Hugo Leyva? Overview
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Quick answer
Hugo Leyva is listed as Technical Support Engineer II at VMware, a company with 30705 employees, based in El Paso, Texas, United States. AeroLeads shows a matched LinkedIn profile for Hugo Leyva.
Hugo Leyva previously worked as Technical Support Engineer at Vmware and Global Onsite IT Support Engineer at Capgemini. Hugo Leyva holds Associate In Applied Science, Cybersecurity from Oklahoma State University Institute Of Technology - Okmulgee.
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VMware
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Profile bio
About Hugo Leyva
I’m a dedicated IT professional with over 5 years of experience providing technical support and IT solutions across industries. My background spans roles such as Technical Support Engineer, Onsite IT Support, and Service Desk Technician, where I’ve excelled in troubleshooting complex systems, managing team operations, and ensuring seamless end-user support.I specialize in areas like Windows OS, VMware environments, Active Directory management, hardware/software deployments, and network infrastructure. My leadership experience includes mentoring junior technicians, improving service levels, and streamlining IT processes for organizations with over 500+ users.I’m passionate about technology and committed to continuous learning, with a growing focus on cybersecurity and digital forensics. Proficient in both English and Spanish, I thrive in dynamic environments where I can combine my problem-solving skills, attention to detail, and love for technology to drive results.
Current workplace
Hugo Leyva's current company
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Vmware
7 roles
Hugo Leyva work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer Ii
CurrentAs a Technical Support Engineer II at VMware, I delivered high-level technical support to customers by leveraging VMware products to diagnose, isolate, reproduce, and resolve complex technical issues. This role demanded strong problem-solving abilities, effective communication, and a proactive commitment to delivering exceptional customer service.
Jan 2021 - Present
Global Onsite It Support Engineer
As an Onsite IT Support Engineer, I was responsible for:Providing end-user support, including PC imaging, troubleshooting Intel-based PCs and MacBooks, and delivering Audio-Visual assistance.Offering Hand & Eyes support for IT services and Group IT as needed.Serving as the onsite point of contact for the Service Desk, managing Level 2 support requests and.
Jan 2019 - Jan 2021
Site Lead It Technician
As the Lead Site Technician, I manage IT operations for two Honeywell sites in El Paso. I handle all IT-related issues, resolving them independently or escalating them as needed. Additionally, I act as an expert adviser on IT matters, providing guidance to enhance the facilities' functionality and efficiency.
Oct 2017 - Dec 2018
Technical Analyst
I was responsible for implementing and supporting desktop equipment at Del Sol Medical Center and its division, serving as a key technical resource for addressing end-user desktop incidents and service requests reported to the Service Desk. Issues outside my scope or responsibilities were promptly escalated to senior-level support personnel. Additionally.
Oct 2016 - Oct 2017
It Desktop Support Technician
As an **IT Service Desk/Desktop Technician**, I provided comprehensive technical support to SWBC employees and affiliates, handling calls and tickets to resolve a wide range of IT issues. **Primary Duties Included:** - Troubleshooting Windows-based computer systems to resolve hardware and software issues. - Software deployment, upgrades, and installations..
Aug 2014 - Oct 2016
It Help Desk Technician
As an IT Help Desk Technician, I provided support to Argentina Citi Bank employees, addressing computer and network-related issues. My responsibilities included troubleshooting Windows operating systems and MS Office applications, utilizing Active Directory, providing remote assistance through VNC software, configuring and mapping network printers, and.
Feb 2014 - Aug 2014
Team & coworkers
Colleagues at VMware
Other employees you can reach at vmware.com. View company contacts for 30705 employees →
CZ
Chyna Zeledon
Colleague at Vmware
Potwin, Kansas, United States, United States
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DR
Divya Rajan
Colleague at Vmware
Salem, Tamil Nadu, India, India
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AT
Ademola Thomas
Colleague at Vmware
Houston, Texas, United States, United States
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RB
Robert Binns
Colleague at Vmware
Dallas-Fort Worth Metroplex, United States
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AC
Akash Chandekar
Colleague at Vmware
Karwar, Karnataka, India, India
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MH
Michael Hu
Colleague at Vmware
Fremont, California, United States, United States
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AS
Andrew Staley
Colleague at Vmware
Tacoma, Washington, United States, United States
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AM
Andrian Mallayev
Colleague at Vmware
Bulgaria, Bulgaria
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VT
Vai Thi Lon
Colleague at Vmware
Hanoi Capital Region, Viet Nam
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NM
Nick Mcalister
Colleague at Vmware
Greater London, England, United Kingdom, United Kingdom
View →
Chyna Zeledon
Colleague at Vmware
Potwin, Kansas, United States, United States
View →
DR
Divya Rajan
Colleague at Vmware
Salem, Tamil Nadu, India, India
View →
AT
Ademola Thomas
Colleague at Vmware
Houston, Texas, United States, United States
View →
RB
Robert Binns
Colleague at Vmware
Dallas-Fort Worth Metroplex, United States
View →
AC
Akash Chandekar
Colleague at Vmware
Karwar, Karnataka, India, India
View →
MH
Michael Hu
Colleague at Vmware
Fremont, California, United States, United States
View →
AS
Andrew Staley
Colleague at Vmware
Tacoma, Washington, United States, United States
View →
AM
Andrian Mallayev
Colleague at Vmware
Bulgaria, Bulgaria
View →
VT
Vai Thi Lon
Colleague at Vmware
Hanoi Capital Region, Viet Nam
View →
NM
Nick Mcalister
Colleague at Vmware
Greater London, England, United Kingdom, United Kingdom
View →
1 education record
Hugo Leyva education
FAQ
Frequently asked questions about Hugo Leyva
Quick answers generated from the profile data available on this page.
What company does Hugo Leyva work for?
Hugo Leyva works for VMware.
What is Hugo Leyva's role at VMware?
Hugo Leyva is listed as Technical Support Engineer II at VMware.
Where is Hugo Leyva based?
Hugo Leyva is based in El Paso, Texas, United States while working with VMware.
What companies has Hugo Leyva worked for?
Hugo Leyva has worked for Vmware, Capgemini, Rl Canning, Hca Corporate Health, and Swbc.
Who are Hugo Leyva's colleagues at VMware?
Hugo Leyva's colleagues at VMware include Chyna Zeledon, Divya Rajan, Ademola Thomas, Robert Binns, and Akash Chandekar.
How can I contact Hugo Leyva?
You can use AeroLeads to view verified contact signals for Hugo Leyva at VMware, including work email, phone, and LinkedIn data when available.
What schools did Hugo Leyva attend?
Hugo Leyva holds Associate In Applied Science, Cybersecurity from Oklahoma State University Institute Of Technology - Okmulgee.
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