Hugo A. Lopez Email & Phone Number

Dallas-Fort Worth Metroplex

• Support development and implementation of new processes within a large systemsenvironment by advising on design concepts and implementation strategies
• Coordinate with the system engineer team and development team to design effectivesolutions that meet requirements for functionality and integration with existing components
• Research existing and emerging hardware and software technologies to determinecapabilities and cost-benefit relationships, and develop ongoing computer systems solutionsthat meet performance and budgetary requirements
• Provides and maintains documentation of systems architecture and guidelines whileupdating documentation as required.
• Provide IT system metrics and monitor for operational issues such as systemoutages, hardware failures, power, or network outages.
• Manage SAN configuration and maintenance across all sites. Providerecommendations to the management team on data storage requirements and security.

Dallas-Fort Worth Metroplex

• Design, build large scalable compute & storage systems
• Windows, Linux & Hypervisor Solutions
• Policies and Procedures Documentation
• PCI, SOX, FISMA Compliance Audits
• Systems Administration & Case Management
• ITIL & Change Management

Dallas-Fort Worth Metroplex

• Healthcare Cloud Base Solutions Deployment using VMware & Hyper-V ° Windows & Citrix Solutions ° SLES & RHEL Linux
• Policies and Procedures Documentation ° ISO 9001, 13485 & HIPAA Compliance
• Subject Matter Expert on Storage Solutions ° Dell EMC Storage ° Dell EqualLogic

Austin, Texas Metropolitan Area

• Onsite customer deployment of DCCA solutions ° PowerEdge Servers running SLES11 or VMware ° EqualLogic NAS & Storage systems ° Force10 switches ° VPN configurations
• Cloud Based Solutions Deployment using VMware ° Meditech – Citrix Based ° PHS – Windows Based including SQL ° DCCA – Linux Based using SLES11
• Policies and Procedures Documentation Lead ° ISO 9001, 13485 & HIPAA Compliance ° Hardware & OS Configuration Configuration

Round Rock, Texas, United States

• Technical Support calls for for ALL customers in US, Canada and Latin America. ° Providing support in English, Spanish & Portuguese
• Supporting ALL Dell Enterprise product lines; ° Dell/EMC SAN’s, Brocade & McData FC Switches ° Dell/EQUALLOGIC SAN, iSCSI Technology ° PowerEdge & PowerVault Servers ° PowerVault Storage Modular Disk Arrays °.
• Network Operating Systems Support ° Windows Server 2000, 2003, 2008 ° Linux Red Hat & SuSE ° VMware ESXi ° Citrix Xenserver
• Escalation Support for Enterprise Applications ° Backup Exec ° CommVault ° Exchange ° SQL ° Oracle

El Paso, Texas Area

• Changed procurement process and saved the company about 40%.
• Implemented a new training program for the tech support IT staff.
• Upgraded network infrastructure to multiple T1’s running BGP.
• Started a new policies and procedures documentation program.
• Planned AD, Exchange 2k3 & infrastructure re-design migration project.

El Paso, Texas Area

• Assisted in the designed and implementation of a new Windows 2003 AD.
• Support calls to various customers with network problems.
• Installed new Data Center for a New Mexico school district.
• Achieved Server+ & HP APS Certification for Proliant Servers.

Miami/Fort Lauderdale Area

• Windows 2000 AD & Exchange migration project for Latin America.
• Design & install 3 new Data Centers for Mexico, Puerto Rico & Colombia.
• Implemented Software Licensing & Hardware Standards.
• Created new workflow for computer & software procurement across LA.
• Helped corporate design and implement internet VPN solution for LA.

El Paso, Texas Area

• Upgraded local network infrastructure.
• Documented network and telephone system configurations and line drops.
• Cost savings initiative for communications costs, for local, LD & cell use.
• Installed new microwave dish for transborder communications for voice & data.

El Paso, Texas Area

• Installed two new computer networks and phone systems.
• Built a computer lab for employee computer training.
• Upgraded the network to a new NOS NT.
• Migrated to a new mail system, from ccMail to Lotus Notes.
• Saved thousands of dollars on computer equipment purchases.
• Long distance charges with saving up to 20%.

El Paso, Texas Area

• Installed new Data Center network & phone system for Datamark.
• Upgraded their processing data system up to 60% improvement.
• Supported end users with various software applications.
• Implemented training course for new employees.

El Paso, Texas Area

• Installed a new network system and computer workstations.
• Upgraded phone system to DID service.
• Connected company to the internet.
• Implemented a computer hardware inventory system.

El Paso, Texas Area

• Installed new network and phone system.
• Upgraded motherboards and saved 65% cost.
• Supported end users with software problems.
• Managed Netware user accounts and printer services.
• Implemented a Preventive Maintenance Program for computer hardware.

Bachelor’S Degree, Computer Engineering Technologies/Technicians

Education record