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Hugo Chacon Email & Phone Number

Atlassian Engineer at Globant

Location: Toronto, Ontario, Canada 7 work roles

1 work email found @globant.com LinkedIn matched

✓ Verified July 2026 3 data sources Profile completeness 86%

Current company

Globant

Role

Atlassian Engineer

Location

Toronto, Ontario, Canada

Company size

28137 employees

Who is Hugo Chacon? Overview

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Hugo Chacon is listed as Atlassian Engineer at Globant, a with 28137 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at globant.com and a matched LinkedIn profile for Hugo Chacon.

Hugo Chacon previously worked as Software Specialist Engineer Sr at Globant and ERP Application Ssr at Ga.

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Email format at Globant

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{first}.{last}@globant.com

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AeroLeads found 1 current-domain work email signal for Hugo Chacon. Compare company email patterns before reaching out.

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Profile bio

About Hugo Chacon

Hugo Chacon is a Atlassian Engineer at Globant. He possess expertise in video editing, digital photography, camera operating, camera skills, digital video and 40 more skills.

Listed skills include Video Editing, Digital Photography, Camera Operating, Camera Skills, and 41 others.

Current workplace

Hugo Chacon's current company

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Globant

Atlassian Engineer

Toronto, ON, CA

Website

globant.com

Employees

28137

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7 roles

Hugo Chacon work experience

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Atlassian Engineer

Globant

Toronto, On, Ca

Software Specialist Engineer Sr

Current

Globant

Toronto, Ontario, Canada

Sep 2020 until Aug 2021 in Argentina branchAug 2021 until Feb 2024 in Colombia branchFeb 2024 until Present in Canada branchServing as IT Service Management Administrator. I’m responsible for aligning system configurations and settings with business processes. Responsible for user management to ensure appropriate access levels. In charge of system updates and patches. Workflow developer to automate processes. RPA developer to reduce manual work. Integrations developer via API with other systems to improve capabilities.My key achievements include:- Successfully led a team of 8 IT professionals in the implementation of ITIL-based practices, such as a user-centric approach to the categorization system and proper assignment. Or documenting the root causes of incidents in the Knowledge Base to prevent recurrence.- Implemented a comprehensive incident management process that reduced average resolution time by establishing and monitoring SLAs and KPIs to measure service performance and report them to high managers.- Integrated the ITSM tool with other enterprise systems to ensure seamless data flow: Jenkins servers that handle access permissions to a user through Active Directory. An in-house developed application that tracks hardware delivery or the trigger to an AWS lambda for account creation/modification/deletion.- Developed customized workflows to automate different processes and streamline approvals and actions, such as for VPN access, Contractor management, or SAP deployments to name a few.- Migrated from InvGate Service Desk to Jira Service Management, ensuring a smooth transition by mapping existing workflows, data, and processes into the new system.Additionally, I provide support, training, and documentation for other teams while maintaining relationships between technical and non-technical sides of the organization to ensure a smooth operation of ITSM processes

Sep 2020 - Present