Aug 2024 - Present
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Hui Wei Email & Phone Number
Ex Compliance Investigation Advisor @ Amazon | Financial Service| Certified Speciality Trainer | Business Analyst
at
XM
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Ex Compliance Investigation Advisor @ Amazon | Financial Service| Certified Speciality Trainer | Business Analyst
Location
Toulouse, Occitanie, France
Company size
Who is Hui Wei? Overview
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Quick answer
Hui Wei is listed as Ex Compliance Investigation Advisor @ Amazon | Financial Service| Certified Speciality Trainer | Business Analyst at XM, a company with 1367 employees, based in Toulouse, Occitanie, France. AeroLeads shows a matched LinkedIn profile for Hui Wei.
Hui Wei previously worked as Customer Experience Officer at Xm and Project Manager at Easyvirtual.Tours. Hui Wei holds Master'S Degree, Business Management from University Of Limerick.
Company email context
Email format at XM
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XM
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Profile bio
About Hui Wei
Dynamic and results-driven Fraud Investigation Advisor adept at overseeing complex operations, ensuring quality and implementing streamlined processes. Proven track record of collaborating with cross-functional teams, contributing to change management, training, communication, and systems integration. I bring comprehensive expertise in business management, including project management, data analysis, marketing, and strategy management. My analytical proficiency covers statistical data analysis, detail-oriented thinking, and extensive experience in industry research, product management, data visualisation, and report preparation.Excellent communication and problem solving abilities, resilient and open to fast-paced changes. Good at using mysql， powerBI and analytical tools to make data driven decisions.
Current workplace
Hui Wei's current company
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7 roles
Hui Wei work experience
A career timeline built from the work history available for this profile.
Project Manager
- Spearhead website content review, implementing SEO best practices to improve visibility and drive traffic.-Lead booklet content reviews, resulting in enhanced readability, engagement, and alignment with brand messaging.-Manage multiple projects concurrently, ensuring on-time delivery and adherence to quality standards.- Collaborate with cross-functional.
Apr 2024 - Jun 2024
Kyc Investigation Advisor/ Certified Speciality Trainer
Managing and driving projects, keeping all parties informed of projects status and collaborate with operation teams to ensure support available for project delivery.Achieved 50.8% decrease in monthly quality defects and 32.2% reduction in advisor requests quarterly by analysing monthly data to identify process optimisation opportunities, preparing concise.
May 2022 - Nov 2023
Investigation Advisor（Seasonal）/ Certified Trainer/ Investigation Specialist
· Compliance and registration investigation, seller's account investigation and communication.· Enhanced customer satisfaction and team proficiency by giving advice on investigation result, which contributes partly to a reduction of 24% defects rate from last quarter.· Achieved 10%-15% reduction of site deviations by hosting huddles to enhance process.
May 2020 - Apr 2022
Customer Service Representative
· Resolved customer queries through emails and phone calls in high customer experience standard by supporting phonelines in English, Mandarin and Cantonese Chinese and achieved 0% miss call on queue.· Ensured customer’s transactions go smoothly by investigating and giving solutions in time manner by solving problem, troubleshooting tickets system· Improved.
Nov 2019 - May 2020
Office Administrator
· Resolved incoming customer inquiries and provided consulting advice on document requirement, which translate 70%-80% of queries into deals and increased net profit.· Negotiated with translators and interpreters by efficient pricing offers, while ensuring the continuation on multi- projects.· Successfully completed Chinese language projects by effectively.
Jul 2019 - Oct 2019
Manager
Guangxi Haidilan Educational Consulting Company
Enhanced learner’s foundational English proficiency by delivering memory system and interactive training. 90% of the learners achieved higher English scores with consistently strong performance.Conducted comprehensive analysis of learner behaviours, performance, and local market dynamics to design and evaluate English courses. Oversaw recruitment.
May 2015 - Jul 2017
Team & coworkers
Colleagues at XM
Other employees you can reach at xm.com. View company contacts for 1367 employees →
CA
Constantinos Andrellis
Colleague at XmCyprus, Cyprus
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YS
Yurii Symonovych
Colleague at XmUkraine, Ukraine
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SR
Syed Rafay Ahmed
Colleague at XmKarāchi, Sindh, Pakistan, Pakistan
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PM
Phineas Murimi
Colleague at XmNairobi County, Kenya, Kenya
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RH
Risa H
Colleague at XmDenver, Colorado, United States, United States
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AO
Arthur Okech
Colleague at XmKisumu, Kisumu County, Kenya, Kenya
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AN
Athanasios Ntavelis
Colleague at XmGreece, Greece
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RH
Rebar Haje
Colleague at XmIraq, Iraq
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KŻ
Kamil Żuławski
Colleague at XmTorun Metropolitan Area, Poland
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KR
Khoai Retselisitsoe Nkhasi
Colleague at XmChina, China
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Constantinos Andrellis
Colleague at XmCyprus, Cyprus
View →
YS
Yurii Symonovych
Colleague at XmUkraine, Ukraine
View →
SR
Syed Rafay Ahmed
Colleague at XmKarāchi, Sindh, Pakistan, Pakistan
View →
PM
Phineas Murimi
Colleague at XmNairobi County, Kenya, Kenya
View →
RH
Risa H
Colleague at XmDenver, Colorado, United States, United States
View →
AO
Arthur Okech
Colleague at XmKisumu, Kisumu County, Kenya, Kenya
View →
AN
Athanasios Ntavelis
Colleague at XmGreece, Greece
View →
RH
Rebar Haje
Colleague at XmIraq, Iraq
View →
KŻ
Kamil Żuławski
Colleague at XmTorun Metropolitan Area, Poland
View →
KR
Khoai Retselisitsoe Nkhasi
Colleague at XmChina, China
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3 education records
Hui Wei education
Master'S Degree, Business Management
French Studies
Bechelor, English Language And Literature/Letters, 3.35
FAQ
Frequently asked questions about Hui Wei
Quick answers generated from the profile data available on this page.
What company does Hui Wei work for?
Hui Wei works for XM.
What is Hui Wei's role at XM?
Hui Wei is listed as Ex Compliance Investigation Advisor @ Amazon | Financial Service| Certified Speciality Trainer | Business Analyst at XM.
Where is Hui Wei based?
Hui Wei is based in Toulouse, Occitanie, France while working with XM.
What companies has Hui Wei worked for?
Hui Wei has worked for Xm, Easyvirtual.Tours, Amazon, Viagogo, and Translit.
Who are Hui Wei's colleagues at XM?
Hui Wei's colleagues at XM include Constantinos Andrellis, Yurii Symonovych, Syed Rafay Ahmed, Phineas Murimi, and Risa H.
How can I contact Hui Wei?
You can use AeroLeads to view verified contact signals for Hui Wei at XM, including work email, phone, and LinkedIn data when available.
What schools did Hui Wei attend?
Hui Wei holds Master'S Degree, Business Management from University Of Limerick.
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